topic Re: Problem with Email Verification in Fusion Support Forum

Problem with Email Verification

Anonymous — Thu, 28 Jul 2016 05:01:23 GMT

Problems with the A360 email notification,

It seams that this email notification is not working I have press it many times and yet no email, A360 works on my email as it send emails saying downloads are ready and so on.

It is confusing?

Best Regards

Re: Problem with Email Verification

masa.minohara — Thu, 28 Jul 2016 06:09:17 GMT

Hi Mo,

Thank you for posting this! I found that this issue was also reported in A360 forum and the team is investigating the cause. I will post an update as soon as I have one.

Re: Problem with Email Verification

Swathi_Vadlamani — Thu, 28 Jul 2016 06:05:18 GMT

Hi,

Sorry for the inconvenience. We could replicate the issue at our end and we will work on fixing the issue at our earliest. But this issue doesn't block you from collaborating in A360 and using A360. Until we resolve the issue, we would request you to bear with us and dismiss the Resend Verification banner on every login. Please keep us posted, should you have any questions.

Re: Problem with Email Verification

harry.doldersum — Thu, 28 Jul 2016 20:18:37 GMT

Hi all,

Can I just add, that I've got - (at least, I think so) - the same issue with Fusion 360?

I am frequently asked to confirm my email address & then press the button to resend the email, but it doesn't arrive at the mailserver. It's not in the spam blocker either, I'm monitoring that.

I'll monitor this topic, thanks for looking into this. 🙂

Re: Problem with Email Verification

Anonymous — Mon, 15 Aug 2016 18:27:34 GMT

I'm having this issue too.

Re: Problem with Email Verification

Anonymous — Mon, 15 Aug 2016 19:52:30 GMT

Its seems they resolved it for me after posting the thread and contacting support directly.

It took about 2 days for they to resolve it for me

Thank you for acting on it quickly Autodesk support and technical team.

Re: Problem with Email Verification

stargazepdc — Tue, 23 Aug 2016 19:18:04 GMT

I have the Same Problem

Re: Problem with Email Verification

Swathi_Vadlamani — Wed, 24 Aug 2016 03:02:17 GMT

Shanaka

We've fixed your verify email issue.

Re: Problem with Email Verification

Anonymous — Wed, 24 Aug 2016 11:24:14 GMT

@Swathi_Vadlamani wrote:
Shanaka
We've fixed your verify email issue.

Maybe you could fix my issue as well.

Re: Problem with Email Verification

Swathi_Vadlamani — Thu, 25 Aug 2016 02:05:19 GMT

Viktor,

We fixed your email verify issue.

Re: Problem with Email Verification

stargazepdc — Sat, 27 Aug 2016 13:01:17 GMT

Thank You

Re: Problem with Email Verification

Anonymous — Mon, 29 Aug 2016 17:30:34 GMT

I am experiencing the same issue, May I please have the solution implemented on my account as well.

Thank you

-Daniel

Re: Problem with Email Verification

Swathi_Vadlamani — Thu, 01 Sep 2016 03:40:38 GMT

Daniel,

We fixed your verify email issue

Re: Problem with Email Verification

Anonymous — Mon, 05 Sep 2016 03:42:10 GMT

Hi, I've got the same problem - didn't receive any Email verification mails.

Could you fix the problem for me? Thanks!

Re: Problem with Email Verification

Swathi_Vadlamani — Tue, 06 Sep 2016 04:34:16 GMT

Stanley,

We fixed your verify email issue

Re: Problem with Email Verification

aronrubin — Tue, 06 Sep 2016 20:44:36 GMT

I am having the same issue.

Re: Problem with Email Verification

Swathi_Vadlamani — Wed, 07 Sep 2016 16:50:31 GMT

Aron,

We fixed your email verify issue.

Re: Problem with Email Verification

stargazepdc — Thu, 08 Sep 2016 16:12:19 GMT

Thank you so much
Shanaka

Re: Problem with Email Verification

Anonymous — Tue, 13 Sep 2016 14:43:56 GMT

I have the same verification issue. Is this not be addressed across the software? Please fix my issue if possible. Thanks!

Jared

Re: Problem with Email Verification

Swathi_Vadlamani — Wed, 14 Sep 2016 01:55:58 GMT

Jared,

We fixed your verify email issue.