topic Re: Mac OS X 10.9 Users - Please Read in Fusion Support Forum

Mac OS X 10.9 Users - Please Read

brianrepp — Fri, 04 Nov 2016 16:44:57 GMT

Starting with our update currently scheduled for November 9th, 2016, Fusion 360 will be supporting down to Mac OS X 10.10 (was previously 10.9). To decrease any possible interruption, please consider upgrading to a more current version prior to our November Fusion 360 update.

If you have any questions or concerns, please let me know.

Thanks,

~Brian

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Sat, 24 Sep 2016 04:05:45 GMT

Is there still going to be a September 24th update or is that what has been pushed to the October date?

Thx

Re: Mac OS X 10.9 Users - Please Read

brianrepp — Sat, 24 Sep 2016 04:18:09 GMT

Hey @Anonymous, indeed there is still an update planned for the 28th of September (not one planned for the 24th).

Re: Mac OS X 10.9 Users - Please Read

brianrepp — Thu, 29 Sep 2016 13:46:53 GMT

@Anonymous - FYI, the updated planned for yesterday has been moved to next week.

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Mon, 03 Oct 2016 05:40:23 GMT

@brianreppHi Brian, do you have the exact date (US date is fine, I will convert to ours) of the next update? Thanks!

Kingson

Re: Mac OS X 10.9 Users - Please Read

brianrepp — Mon, 03 Oct 2016 15:44:07 GMT

Hey Kingson (long time no talk!) - as of right now, the next update is currently planned for this Wednesday, October 5th at 6pm PST.

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Mon, 03 Oct 2016 16:03:48 GMT

@brianreppHi Brian, how are you doing? Must be very super busy with the AU works! Thanks for informing me. It should be about midnight Thursday our time then. Thanks! This program is getting better and better, I like it! I never stop using it!

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Wed, 05 Oct 2016 23:42:57 GMT

Hello,

Does it mean this update will support officially OS X Sierra?

Thanks

Re: Mac OS X 10.9 Users - Please Read

brianrepp — Thu, 06 Oct 2016 15:13:25 GMT

@Anonymous indeed, we now officially support Sierra.

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Wed, 14 Dec 2016 19:26:26 GMT

@brianrepp If we had Fusion installed on a macOS 10.9 machine (through our EDU license) and it needs to be re-installed on the same machine today, what is our recourse? Support has been unable to provide any method for re-installing the app. Now we are stuck with a machine that can not use the software as it could in the past.

Re: Mac OS X 10.9 Users - Please Read

innovatenate — Wed, 14 Dec 2016 23:18:36 GMT

Fusion 360 is a cloud based CAD application that needs to connect to online services. In order to do this, it must be up to date. Previous versions that support 10.9 may not be able to connect to the cloud services.

Is updating your operating system to 10.10 or later a possible solution?

Thanks,

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Thu, 15 Dec 2016 14:26:27 GMT

If we had notice about the support change earlier we probably could have planned for it during our summer deployment (in EDU most of our major updates are queued up for May - July as we have a variety of software to test and validate). At this point in our academic year upgrading to a different major OS version isn't a route we take.

Re: Mac OS X 10.9 Users - Please Read

cekuhnen — Sat, 17 Dec 2016 16:14:04 GMT

@innovatenate @brianrepp

Hi Gents,

I understand with Fusion relying on cloud communication and having also a general update cycle, I think you still have to be aware of how infrastructure is managed at universities as well as in deign studios.

I am quite fortunate that I have a red phone line to our IT department and can do many quick fixes but reality is that in most universities PCs and Macs are updated with disk images that were created first. But not everybody is. Faculty and designers also often don't have admin access.

Those updates should ideally be best done when no semester is currently on. OS X 10.9 Maverick is also a tick old but truth is that we tend to be one to two versions behind the trend out of practical reasons - older versions are often more stable. Look at the mess with Win10 ;). Thats why we have Win7.

However besides all that I think this might be a good opportunity to push the browser implementation even more.

Then honestly we can just log into it no matter what OS we are running since we do not deal with installed apps anymore

which on both sides will make updates a lot better 😉

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Mon, 06 Feb 2017 21:16:15 GMT

OK. I'm stuck with 10.9 on this computer. New computer coming in a couple months and I only have 14 days left on my free subscription. I presume I just let this process subscription expire, download the latest version on the new computer, and sign up for a year again? What would you recommend.

Re: Mac OS X 10.9 Users - Please Read

schneik-adsk — Tue, 07 Feb 2017 17:44:28 GMT

Much simpler than that. When the year subscription expires in 14 days, and you still meet eligibility requirements, sign up for another year.

When the new computer arrives, install and login. Everything will be there on the new computer...

.ks

Re: Mac OS X 10.9 Users - Please Read

Anonymous — Tue, 07 Feb 2017 20:58:32 GMT

Thanks. I appreciate it being so quick. Ed