https://forums.autodesk.com/t5/fusion-support-forum/renewal-order-submitted-processing-taking-longer-than-24hrs/m-p/12584899#M20402 <P>I subscribe to Fusion and it auto renews monthly, and has been fine until now.&nbsp; Opened my computer today and got a notification that my subscription has expired.&nbsp; It was due to renew on 11th Feb, and today on 27th Feb it states Renewal Pending.&nbsp; I've lodged a ticket, but have had no response for over 8 hrs and I really need access back to my account.&nbsp; I checked my bank accounts and there was sufficient funds available on the renewal day so I'm not sure why this didn't process.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dominic_vrolijks_2-1709019195316.png" style="width: 600px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1330693i7FDE63F8A69CC92F/image-size/medium?v=v2&amp;px=400" role="button" title="dominic_vrolijks_2-1709019195316.png" alt="dominic_vrolijks_2-1709019195316.png" /></span></P><P>&nbsp;</P><P>Now the other options are greyed out, and I can't change the subscription type.&nbsp; I checked for updates to the Autodesk Access Manager, and installed updates to the sign in components, but still no improvement.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dominic_vrolijks_1-1709019156210.png" style="width: 600px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1330692i21C63A3D9775C36A/image-size/medium?v=v2&amp;px=400" role="button" title="dominic_vrolijks_1-1709019156210.png" alt="dominic_vrolijks_1-1709019156210.png" /></span></P><P>I really need access back so I can continue work, and have been locked out for 8 hrs now.</P><P>&nbsp;</P> Tue, 27 Feb 2024 07:38:21 GMT dominic_vrolijks 2024-02-27T07:38:21Z https://forums.autodesk.com/t5/fusion-support-forum/renewal-order-submitted-processing-taking-longer-than-24hrs/m-p/12584899#M20402 <P>I subscribe to Fusion and it auto renews monthly, and has been fine until now.&nbsp; Opened my computer today and got a notification that my subscription has expired.&nbsp; It was due to renew on 11th Feb, and today on 27th Feb it states Renewal Pending.&nbsp; I've lodged a ticket, but have had no response for over 8 hrs and I really need access back to my account.&nbsp; I checked my bank accounts and there was sufficient funds available on the renewal day so I'm not sure why this didn't process.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dominic_vrolijks_2-1709019195316.png" style="width: 600px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1330693i7FDE63F8A69CC92F/image-size/medium?v=v2&amp;px=400" role="button" title="dominic_vrolijks_2-1709019195316.png" alt="dominic_vrolijks_2-1709019195316.png" /></span></P><P>&nbsp;</P><P>Now the other options are greyed out, and I can't change the subscription type.&nbsp; I checked for updates to the Autodesk Access Manager, and installed updates to the sign in components, but still no improvement.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dominic_vrolijks_1-1709019156210.png" style="width: 600px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1330692i21C63A3D9775C36A/image-size/medium?v=v2&amp;px=400" role="button" title="dominic_vrolijks_1-1709019156210.png" alt="dominic_vrolijks_1-1709019156210.png" /></span></P><P>I really need access back so I can continue work, and have been locked out for 8 hrs now.</P><P>&nbsp;</P> Tue, 27 Feb 2024 07:38:21 GMT https://forums.autodesk.com/t5/fusion-support-forum/renewal-order-submitted-processing-taking-longer-than-24hrs/m-p/12584899#M20402 dominic_vrolijks 2024-02-27T07:38:21Z