topic syncronise in Fusion Support Forum

syncronise

Anonymous — Wed, 10 May 2017 10:06:33 GMT

hi there,

we have recently updated the fusion 360 and we are having a problem with the synchronizing of the projects that we have recently done.

the message it shows is attached

thanks

Re: syncronise

James.Youmatz — Wed, 10 May 2017 12:12:14 GMT

Hi @Anonymous,

Welcome to the Fusion 360 Community!

I am sorry to hear that! Can you please go to the Help menu and collect your diagnostic log files and post them here. Those should give us a better idea of what might be going on. Just to check - have you had issues with synchronizing your projects in the past, or has this just started occurring? I'm just trying to see if it might be network related or not. Again, the logs should give us a better idea.

Thanks,

Re: syncronise

Anonymous — Wed, 10 May 2017 12:19:59 GMT

is this correct?

--

Ryan Cretney

Technology Technician

*Manchester Communication Academy*
Silchester Drive
Harpurhey
Manchester
M40 8NT

Phone: 0161 202 0161

r.cretney@mca.manchester.sch.uk

--
This e-mail and any attachments are intended to be read by the above named
recipients only and the contents may be confidential. If you are not the
intended recipient of this e-mail you must not act on it, copy it or show
it to anyone; but do please reply to this email and highlight the error,
then delete it from your computer. Any views or opinions expressed within
this email are those of the author and may not necessarily reflect those of
Manchester Communication Academy.

Re: syncronise

James.Youmatz — Wed, 10 May 2017 12:23:22 GMT

Hi @Anonymous,

Doesn't look like anything got attached 😞

(Also, it looks like your email signature which contains your email address and phone number got posted... not sure if that was intentional or not - you may want to edit your post to remove that information).

Thanks,

Re: syncronise

Anonymous — Wed, 10 May 2017 14:10:28 GMT

hi do you have a personal email i can send this file to as the wont all attach ?

Re: syncronise

James.Youmatz — Wed, 10 May 2017 14:11:39 GMT

Hi @Anonymous,

Yep! Feel free to email james.youmatz@autodesk.com.

Thanks,