topic Re: Fusion 360 Doesn't start correctly/completely in Fusion Support Forum

Fusion 360 Doesn't start correctly/completely

productdevelop — Tue, 05 Mar 2024 21:06:44 GMT

When launching Fusion360 I have to hold down <ctrl> and A or SHFT keys to get it to launch correctly. Otherwise, only the "browser" panel appears and that is it! I have to use CTRL-ALT-Delete to kill the program when this happens. I have reset it, used the service utility, updated it, uninstalled and re-installed, etc. Can't figure out what is wrong. lil help?

Re: Fusion 360 Doesn't start correctly/completely

productdevelop — Tue, 05 Mar 2024 21:08:04 GMT

I should have mentioned, I use the community edition. I am an EE but have had fun learning this software from Lars! Great tutorials!

Re: Fusion 360 Doesn't start correctly/completely

RajkumarIlanchelian — Tue, 05 Mar 2024 21:26:56 GMT

@productdevelop Can you help with a small video on what you mean by only browser launches?

Also, if you can collect logs for us from this machine would help.

If you go to

1. Add/remove programs
2. Select Fusion - Modify
3. Launch the service utility
4. Gather system info
Attach Fusiondiagnosticslogs.zip

Re: Fusion 360 Doesn't start correctly/completely

productdevelop — Tue, 05 Mar 2024 21:50:17 GMT

If you go to the file>view> and then show/hide browser , that is the only part that appears. The comment bar on the bottom shows as well. The rest of "fusion360" is transparent, i.e. I see the computer desktop. Can't seem to find that file...

Re: Fusion 360 Doesn't start correctly/completely

RajkumarIlanchelian — Tue, 05 Mar 2024 21:54:28 GMT

@productdevelop Can you check to see if you have any updates to graphics and to Windows OS?

If graphics shows that it is up-to-date can you uninstall the driver and download it from the manufacture again and install it?

Re: Fusion 360 Doesn't start correctly/completely

productdevelop — Tue, 05 Mar 2024 21:55:26 GMT

found it... screen was hiding, lol.

Re: Fusion 360 Doesn't start correctly/completely

productdevelop — Tue, 05 Mar 2024 21:58:35 GMT

Everything is up to date. I have reset and reinstalled everything.

Re: Fusion 360 Doesn't start correctly/completely

RajkumarIlanchelian — Wed, 06 Mar 2024 03:07:48 GMT

@productdevelop Can you please try reinstalling the graphics?

Re: Fusion 360 Doesn't start correctly/completely

productdevelop — Wed, 06 Mar 2024 13:47:04 GMT

I think it might be working... I didn't reboot yet though. In the NVIDIA control panel I checked the "enable video editing mode" and now it seems to start just fine. Its a Quadro Pro 4000 so it's 6 year old technology. Not sure why that fixed it but I am happy to just move along. I like this tool, fun to learn. Thanks for the help! If I run into any future issue I will reinstall the driver for the card.