topic Re: Save, Print etc grayed out. Again and again. in Fusion Support Forum

Save, Print etc grayed out. Again and again.

Anonymous — Mon, 12 Jun 2017 15:45:10 GMT

Hi!

I had this issue during last fall and then it just went away. I have searched both this community and the web for a solution. Tried the quickfix with changing preferences, change back and restart fusion, but nothing works.

When I was working on a design the program crashed. I restarted it. Tried to recover unsaved work but it was not able to recover it. So I started over at the last saved point. When I then tried to print a part of the design it was grayed out, so was the save button.

Had this problem a few times, and i am really starting to get quite angry about this. A lot of wasted hours and just frustrating that it is so much problem with it.

Can somebody please help.. Log files attached.

Regards. Lisa

Re: Save, Print etc grayed out. Again and again.

paul.clauss — Mon, 12 Jun 2017 16:07:06 GMT

Hi @Anonymous

Thanks for posting! Usually when we see the Save button greyed out it is because of an account related issue. I looked into your account and wanted to ask you a couple questions - I have sent you a private message over the Forums. Please let me know if you do not see it and we will work out a plan for further communications - I am happy to help!

Re: Save, Print etc grayed out. Again and again.

Anonymous — Mon, 12 Jun 2017 16:29:13 GMT

Hey Paul,

First off. Thank you for adressing this problem fast.

I have checked my messages but cannot find any. If it is a account problem maybe you can mail to martin@chrima.se. He has more knowledge of that, he is also informed with this problem.

// Lisa

Re: Save, Print etc grayed out. Again and again.

paul.clauss — Mon, 12 Jun 2017 16:32:45 GMT

Hi @Anonymous

Thanks for the response! I typed out the direct message and sent it just a second ago, so please try again in 10 minutes and let me know if you still do not see it. Thanks!