topic Re: Your rendering could not be rendered because an error occurred. in Fusion Support Forum

Your rendering could not be rendered because an error occurred.

Anonymous — Fri, 18 Aug 2017 14:56:34 GMT

I am getting this error when I am trying to render my file.

Any help?

Thank you!

Re: Your rendering could not be rendered because an error occurred.

mike.tessier — Fri, 18 Aug 2017 16:18:48 GMT

Hi @Anonymous,

Thanks for posting and welcome to the Fusion community!

I'm sorry to hear about this issue! To help me troubleshoot this would you be able to share some additional information with me? Are you trying to render the design locally or on the cloud? Is this happening with just one design or is it occurring regardless of the design that you are trying to create a rendering for? If this behavior is limited to just one design, would you be able to share the design with me? We have a great article, linked here, that describes the various ways that you can share your designs to collaborate with others. For the purposes of troubleshooting this issue, I would recommend sharing a public link to the design. If for whatever reason you are unable to share the link publicly, feel free to send it to me directly in a private message.

Would you also be able to send me your application log files? We have a great article linked here that provides the directories for locating these files on your machine. I would just like to note that these files appear in folders on your machine that are hidden by default. For more information on hidden files and folders, see the articles we have created for Windows and macOS based machines.

In the meantime, I've seen a similar issue pop up in Revit before where people were getting this error message when the language setting for Decimal separator was not set to the "." character. Would you mind checking up on this setting to see if that issue has crept into Fusion? To do this:

Go to the Windows Control Panel --> Clock, Language and Region --> Region and Language
Click the Additional settings button.
Set the Decimal symbol to a period.
Click OK.
Click OK.

Thanks in advance for the information! I hope my suggestion helps! Please let me know if you have any questions or concerns - I am always happy to lend a hand!

Cheers,

Re: Your rendering could not be rendered because an error occurred.

Anonymous — Fri, 18 Aug 2017 20:23:41 GMT

Thanks for the response Mike. Sorry I forgot key details.

I can render locally but my computer is slow and being used for other
things so it's really important that I get renderings from the cloud.

It is the renderings from the cloud that are not working. It works for
other models, this is the first time I've come up against this problem.

I am using a Mac, but my decimals have been set to "."

Do you have an email that I can send it to?

Thank you!

Re: Your rendering could not be rendered because an error occurred.

Anonymous — Mon, 21 Aug 2017 17:47:37 GMT

@mike.tessier

hey - still would like to send you the model. What is your email? Kind of in a hurry, thanks!

Re: Your rendering could not be rendered because an error occurred.

mike.tessier — Mon, 21 Aug 2017 17:56:59 GMT

Hey there @Anonymous,

Thanks for the nudge on this one!

You can send the link to mike.tessier@autodesk.com and I'll have a look. Thanks!

Cheers,

Re: Your rendering could not be rendered because an error occurred.

mike.tessier — Mon, 21 Aug 2017 18:12:24 GMT

Hi @Anonymous,

Thanks for the invitation to your project! What is the name of the design that is displaying this behavior?

Thanks!

Re: Your rendering could not be rendered because an error occurred.

Anonymous — Mon, 21 Aug 2017 18:14:20 GMT

LyftCar

Thanks!

Re: Your rendering could not be rendered because an error occurred.

Anonymous — Tue, 22 Aug 2017 15:24:50 GMT

@mike.tessier Hey Mike, any word?

Did you get my logs?

Re: Your rendering could not be rendered because an error occurred.

mike.tessier — Tue, 22 Aug 2017 17:16:43 GMT

Hi @Anonymous,

Thanks for the nudge again! I did receive your log files, however there weren't any of the typical "red flags" in there.

When I had opened your design and tried to render it immediately, I found that I was receiving the same error message saying that the design couldn't be rendered. I had initially thought that it might have been due to the large number of individual surface bodies (there are almost 1600 individual surfaces) so I had tried to stitch together surfaces to form some solid bodies, but that turned out to be a dead end though.

I came back to the design this morning with a clear head and that's when I had noticed something super simple. When you were creating this design, it looks like you had done the designing within a base feature.

I'm not sure how I had missed the warning telling me this before, but clicking the Finish Base Feature command in the ribbon should allow your design to be rendered (confirmed results on my machine).

I hope this helps! Please let me know if you have any questions or concerns - I am always happy to lend a hand!

Cheers,

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 08:23:16 GMT

how to slove this issues?

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 09:05:56 GMT

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 09:06:56 GMT

how to solve this problems

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 09:07:43 GMT

please hlep me

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 09:08:43 GMT

how to solve this problems

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 14:15:13 GMT

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Fri, 04 Mar 2022 14:16:36 GMT

please solve my problems

Re: Your rendering could not be rendered because an error occurred.

lea.casagrande — Fri, 04 Mar 2022 18:16:59 GMT

I am having the same issue, it was working yesterday though.

Re: Your rendering could not be rendered because an error occurred.

lea.casagrande — Fri, 04 Mar 2022 18:20:52 GMT

were you able to fix this issue?

Re: Your rendering could not be rendered because an error occurred.

johnsranjith2326 — Sat, 05 Mar 2022 20:38:24 GMT

Hi Everyone. I have been trying to render in cloud but I'm receiving a
error message.

"Your rendering could not be rendered because an error occurred"

So, I started to uncheck the visibility of model categories and discovered
that the planting category was preventing the render to complete. Has
anyone encounter this problem before?

How can I fix this?

On Fri, Mar 4, 2022, 11:50 PM Ranjithkumar Aruldoss <
johnsranjith2326@gmail.com> wrote:

>
>

Re: Your rendering could not be rendered because an error occurred.

tuerebeen — Sun, 06 Mar 2022 03:11:38 GMT

I also have the same problem. strangely though, this is a file had rendered many times with the plantings on. Now it will only render with plantings visibility off.

Anyone has a suggestion?

Thanks