topic Re: Issue with add-ins and scripts in Fusion Support Forum

Issue with add-ins and scripts

Anonymous — Fri, 15 Sep 2017 18:22:44 GMT

I use Bommer as an add in with Fusion 360 but since the last outage yesterday, Bommer simply stopped responding. Also, the moment I click on Scripts and Add-ins from the File menu Fusion freezes. I would greatly appreciate any help in trying to resolve this issue and to get Bommer up and running on my computer again.

Re: Issue with add-ins and scripts

ahreum.ryu — Sun, 17 Sep 2017 01:14:22 GMT

Hi @Anonymous,

I'm sorry to hear that. I tried to reproduce it but there's no issue on my machine.

Have you uninstalled the "Bommer" and then re-started? I think the "Bommer" has updated this month either so if you have the previous version, could you install to latest version??

The file will be located here :

Window = C:\Users\UserID\AppData\Roaming\Autodesk\ApplicationPlugins (App data will be a hidden folder)

Mac = Macintosh HD > Users > %Profile% > Library), browse to ~/Library/Application Support/Bommer for Fusion 360

This is Bommer download link : https://apps.autodesk.com/ACD/en/Detail/Index?id=5433700426186506446&appLang=en&os=Win64&autostart=true

If you can't resolve through reinstallation, could you share your diagnostic file? here is how to get the log file.

I look forward to your reply.

Many thanks,

Ahreum.

Re: Issue with add-ins and scripts

Anonymous — Mon, 18 Sep 2017 15:25:58 GMT

Hello Ahreum,
Thank you for looking into this issue I was facing. I checked today and everything seems to have just fixed itself. I did have the latest version of Bommer just before your last outage and even re-installed it after. But everything is up and running now. Thank you.
Best,
Sahil

Re: Issue with add-ins and scripts

Anonymous — Mon, 18 Sep 2017 15:26:00 GMT