topic Re: Fusion 360 crashing v 2.0.3481 in Fusion Support Forum

Fusion 360 crashing v 2.0.3481

TJS01 — Fri, 13 Oct 2017 20:30:34 GMT

I've only been using F360 since May 2017, but for the first time in all the updates & releases, it has started crashing this week. I'm not sure of the exact cause. Running v 2.0.3481 on a Win7 machine, i7-4770k CPU @3.5GHz, 32GB RAM.

The most recent crash 5 minutes ago happened while I was editing a sketch, either applying a dimension or creating a circle.

Re: Fusion 360 crashing v 2.0.3481

mike.tessier — Fri, 13 Oct 2017 22:02:13 GMT

Hi @TJS01,

Thanks for posting!

Sorry to hear about the crashes you have been experiencing! I just did a quick search on your email address through our Crash Error Report (CER) database but I was only able to find one crash report submitted from you back on September 19.

Is Fusion generating a CER (image below for clarification)? If so, would you mind trying to crash Fusion and submitting the CER generated? That CER contains information that will be vital in trying to troubleshoot this.

Thanks in advance for the information! Please let me know if you have any questions or concerns - I am always happy to lend a hand!

Cheers,

Re: Fusion 360 crashing v 2.0.3481

TJS01 — Fri, 13 Oct 2017 22:56:21 GMT

Today, I don't recall seeing the CER - only the small message box that says it's crashed. I'll be sure to look for it (and fill it out!) next time.

Thanks & happy weekend!

-TJ

Re: Fusion 360 crashing v 2.0.3481

TJS01 — Tue, 17 Oct 2017 21:24:51 GMT

Hi Mike,

Fusion 360 just crashed again. It was (presumably) in the middle of saving. That is what I last did.

When it crashed, I got the small message box stating that Fusion 360 stopped working. I did NOT get the CER, it just closed as expected when I clicked the Close Program button.

Upon re-launching Fusion, I see that there is an update, so now I'm running 2.0.362.