topic Re: Very slow load in offline mode for multiple computers in Fusion Support Forum

Very slow load in offline mode for multiple computers

Anonymous — Sun, 19 Nov 2017 19:40:44 GMT

I absolutely love Fusion 360 but have found that it takes an inordinate amount of time to load (greater than 5 minutes) on any computer that is currently not connected to the internet (and hence Fusion will load in offline mode). Once it loads it works fine, but was wondering if this load time problem might be fixed in the future?

Re: Very slow load in offline mode for multiple computers

mike.tessier — Sun, 19 Nov 2017 23:47:50 GMT

Hi @Anonymous,

Thanks for posting and welcome to the Fusion community!

I just ran a few tests here on my machine while the internet was disconnected and found that the longest it took to startup for me was ~45 seconds. I'm not too sure what is causing the delay on your machine, but if you wouldn't mind sharing your diagnostic log files, I would be more than happy to take a look to see what is causing the slowness. To collect your diagnostic log files, click the "?" in the upper right corner of the Fusion window and select "Diagnostic Log Files" from the drop down menu.

Thanks in advance for the information! Please let me know if you have any questions or concerns - I am always happy to lend a hand!

Cheers,

Re: Very slow load in offline mode for multiple computers

Anonymous — Tue, 21 Nov 2017 21:04:50 GMT

Hi Mike, thanks for looking into this. When I get the chance I'll do some more testing, but with my latest test with the latest update on one computer, there was no loading problem, so my fingers are crossed!

Re: Very slow load in offline mode for multiple computers

Anonymous — Thu, 23 Nov 2017 02:40:33 GMT

Well I tested loading it again while offline and it was again about a 7 minute wait. I've attached the log file if that might help. Thanks for looking at it!