topic Re: Search broken in Fusion Support Forum

Search broken

-Nick- — Thu, 23 Nov 2017 16:10:55 GMT

Hi,

I previously posted this in the Team Fusion boards because that's where I discovered the problem. However, search is also broken in Fusion proper so I am posting here in the hope that someone can help me.

When I enter a random search term like, "cheese", or anything I know isn't in my project, I get the result, "0 results found in All Data". However, if I enter a term I know exists like, "KL3", I get the result, "There is no object with ID Community [2017042573366126] present." This is shown above the search entry field as an error message. This happens for any search which I know should show a true result and not limited to particular files.

I first posted about this several months ago with no indication of a solution so far. Any help would be most appreciated.

Nick

Re: Search broken

masa.minohara — Fri, 24 Nov 2017 00:17:35 GMT

Hi @-Nick-,

I sincerely apologize that the issue is still occurring. I found in our internal system that the team is diligently working on this issue right now. (the ticket ID for the issue is ATEAM-11252)

We will keep you updated on the status of this. Thank you in advance for your patience.

Re: Search broken

Anonymous — Tue, 16 Oct 2018 15:10:36 GMT

Was there a fix for this? I've started getting this error over the past month when trying to search. Makes it very difficult.

Thanks

Re: Search broken

-Nick- — Wed, 17 Oct 2018 09:13:13 GMT

I never heard back. In between times I changed subscription and moved company and my new setup works fine. I don't know if that's because of a fix implemented by Autodesk or because I simply left the problem behind me. Sorry I can't help.

Re: Search broken

Jon_Bancroft — Tue, 03 Sep 2019 13:34:17 GMT

@masa.minohara

Has there been any progress fixing this issue?

It started happening for me a few updates ago.

An example is when I am searching in one folder for "COOL377" I get the error There is no object with ID Community [2017020762233826] present

But when I search for "DR-BA-0006" in that same folder then the search works.