topic Re: Fusion 360 no longer free? in Fusion Support Forum

Fusion 360 no longer free?

garylwenger — Wed, 29 Nov 2017 15:49:14 GMT

I had been using Fusion for a couple years, or thereabouts, but have had a months-long hiatus recently. When I first signed up, it was free (for those earning under 100K with it, as I recall). But yesterday, when I tried tor re-download it on a new workstation and retrieve my files, I was unable to do so (I can see all my designs on the hub, but only with 'viewer' functions; no editing). I chose only a 30 day trial.

Must we now pony up $300, or $40 a month to get back in the saddle? I understand money must be made, but what a bummer!

Re: Fusion 360 no longer free?

James.Youmatz — Wed, 29 Nov 2017 16:07:27 GMT

Hi @garylwenger,

Nope, it is still free for hobbyists/enthusiasts/start-ups (under 100$k)! Just to check, do you see the Trial Expires in countdown timer? What happens is that freebie license lasts one year at a time, so annually you need to sign up again as a start-up. My guess is that your original start-up entitlement, hit that year limit and that is why you saw the trial timer. All you need to do is click that Trial Expires button and sign up as a start up again. Feel free to take screenshots of what you see though, I am a bit confused as to what is going on.

Thanks,

Re: Fusion 360 no longer free?

garylwenger — Wed, 29 Nov 2017 16:24:16 GMT

Thanks so much for the prompt response. I have a new workstation and am trying to re-install 360. The 'Countdown Timer' you speak of is on the 360 interface? I'm confused.

Re: Fusion 360 no longer free?

James.Youmatz — Wed, 29 Nov 2017 16:30:20 GMT

Hi @garylwenger,

Yep! After you re-install Fusion (which has no effect on entitlements - if you need a download link, here is one), Fusion will prompt you to sign in. Once you sign in, it will either pull your old entitlement (which would've been start-up) or put you into a Trial or a Trial expired period. Within Fusion 360, in the top-right corner next to your name would be a "Trial Expired" or "Trial Expires In" message (similar to what is seen in this article here).

If you do not see this, then you already on an active entitlement. Within Fusion 360, you can verify this by going to the Help menu and selecting About. Next to Active Plan it should state if you are on trial, expired, start-up, etc.

Let me know!

Thanks,

Re: Fusion 360 no longer free?

garylwenger — Wed, 29 Nov 2017 16:44:37 GMT

Success!!! I see only 'Job Status', my name, and 'Help', so my subscription must still be active(?) Thanks a million James! You're a Godsend!

Gary

Re: Fusion 360 no longer free?

garylwenger — Wed, 29 Nov 2017 16:46:11 GMT

Under 'About', it says it expires January 11. Thanks again, James.

Re: Fusion 360 no longer free?

James.Youmatz — Wed, 29 Nov 2017 16:48:59 GMT

Hi @garylwenger,

Wouldn't necessarily call me a "Godsend", but I appreciate the kind words

Yea, so realistically mid December you will see the countdown timer come into play (since it expires Jan 11, the timer starts 30 days prior to expiration). To sign up again, just click that trial expires button and sign up again! Feel free to reach out when this happens if you have any questions.

Thanks,

Re: Fusion 360 no longer free?

garylwenger — Wed, 29 Nov 2017 16:51:41 GMT

You're too humble. Thanks so much, James. Now I understand how the freebie works.

Gary

Re: Fusion 360 no longer free?

Anonymous — Mon, 06 Sep 2021 14:21:14 GMT

Hello there, i just stumbled upon the same problem as described in this thread but obviously the design of the Fusion page has changed a bit since then, so there isnt a "trial expiration button" that i could click on. Is there any update maybe you could help me out with , James? Thanks a bunch in advance. 🙂
Ingo

Re: Fusion 360 no longer free?

Mirko68 — Wed, 02 Nov 2022 14:12:22 GMT

Same here, did you solve that?

Re: Fusion 360 no longer free?

g-andresen — Wed, 02 Nov 2022 15:01:11 GMT

Hi,

1. Fusion Site

günther

Re: Fusion 360 no longer free?

Mirko68 — Wed, 02 Nov 2022 16:48:14 GMT

@g-andresenI already installed the app, but I can't change the trial status.

Re: Fusion 360 no longer free?

g-andresen — Wed, 02 Nov 2022 17:00:17 GMT

Hi,

In the trial phase you can use Fusion to its full extent.
When the trial ends with the message "Expired Subscription Read Only" the license will be continued as a personal license.

günther

Re: Fusion 360 no longer free?

Mirko68 — Tue, 06 Dec 2022 10:17:35 GMT

Re: Fusion 360 no longer free?

g-andresen — Tue, 06 Dec 2022 10:22:58 GMT

Hi,

Follow:

günther

Re: Fusion 360 no longer free?

Mirko68 — Tue, 06 Dec 2022 10:24:31 GMT

Is in read-only mode, I can't save or export anything

Re: Fusion 360 no longer free?

g-andresen — Tue, 06 Dec 2022 10:31:40 GMT

Hi,

Did you follow the series of pictures exactly?

1. sign out !!!

günther