Cant open Fusion File - Unrecoverable exit code from extractor: -1073741831

rodwyll — Tue, 12 Dec 2017 00:56:20 GMT

Hello,
I have been working on a file for 10 hours and I need to present it in a few hours, so this is urgent and any help is greatly appreciated:

I cant open this file: http://a360.co/2jNLXOM

I quit Fusion because it was running a bit slow. When I opened it again there was a message on top that an update was installed. Afterwards I couldnt open my designs anymore...

I either get an error Message that the file is corrupted or Fusion shuts down.

I have tried the solutions that were suggested in other threads:

downloading and reuploading the file didnt work
Promoting an old versions works, but only with versions from more than 5 hrs ago, this is not an option
opening from File doesnt work.
Opening in offline mode doesnt work
opening in a360 doesnt work
(I get this error message "Unrecoverable exit code from extractor: -1073741831")

Some threads suggest that it has to do with a mesh body in an unexpected state.
I have multiple mesh bodies that I edited In the design.

Any help is greatly appreciated
many thanks!

Translation of the Error message:
"File could not be openen - Filename- Version 23,
Error Message: OK"

Re: Cant open Fusion File - Unrecoverable exit code from extractor: -1073741831

masa.minohara — Tue, 12 Dec 2017 04:43:00 GMT

Hi @rodwyll,

Thank you for the posting in the community forum and I am sorry to hear about the issue. It seems like Keqing shared a fixed file on Facebook. Did you have a chance to check it?

Please let me know if you need further help!

topic Re: Cant open Fusion File - Unrecoverable exit code from extractor: -1073741831 in Fusion Support Forum

Cant open Fusion File - Unrecoverable exit code from extractor: -1073741831

Re: Cant open Fusion File - Unrecoverable exit code from extractor: -1073741831