topic Re: Problem installing Fusion 360 in Fusion Support Forum

Problem installing Fusion 360

stefan_kubanek — Fri, 05 Apr 2024 13:53:32 GMT

Hello, I want to install Fusion 360 but there is a problem during the installation.

Could anyone help me? I attached the log file.

Thank you.

Re: Problem installing Fusion 360

RajkumarIlanchelian — Fri, 05 Apr 2024 14:05:01 GMT

@stefan_kubanek can you please try the below?

1. C:\Users\(username)\Appdata\Local\ Delete the Autodesk folder
2. Also on your desktop please delete the shortcut launcher
3. Restart your machine

Does that help to install?

Re: Problem installing Fusion 360

stefan_kubanek — Fri, 05 Apr 2024 14:18:33 GMT

No, absolutly.. 😕

Re: Problem installing Fusion 360

RajkumarIlanchelian — Fri, 05 Apr 2024 14:24:18 GMT

@stefan_kubanek Are you receiving the same Error 13?

Re: Problem installing Fusion 360

sikandar_ilyas — Fri, 05 Apr 2024 15:39:37 GMT

Hi @stefan_kubanek , we had a similar case where downloading the installer again helped the customer after clean up. Can you please try it and let know if it helps? Please make sure to delete the folders and items as recommended above and then download installer again and re-run it.

Here is another case for reference:- https://forums.autodesk.com/t5/fusion-support/update/m-p/12671684/highlight/false#M194500

Re: Problem installing Fusion 360

stefan_kubanek — Fri, 05 Apr 2024 17:36:51 GMT

Thanks.

I think it works.

I didnt downloaded Fusion 360 client as before, just Fusion client and it seems it works. Thanks a lot.

Re: Problem installing Fusion 360

RajkumarIlanchelian — Fri, 05 Apr 2024 18:03:39 GMT

@stefan_kubanek Glad this works for you. Did you have the Fusion 360 downloaded from earlier on? We had disabled those downloads since January. If you are still able to download the Fusion 360 can you point us to where you are downloading it from?

Re: Problem installing Fusion 360

stefan_kubanek — Sun, 07 Apr 2024 19:05:02 GMT

Im a teacher and I downloaded Fusion 360 in November but I didnet need to install it by now.

Thank you for your help.

Re: Problem installing Fusion 360

RajkumarIlanchelian — Sun, 07 Apr 2024 21:18:40 GMT

@stefan_kubanek @Please redownload it again. The installer has changed since January.