topic Re: Help messages disappeared in Fusion Support Forum

Help messages disappeared

al02729692 — Thu, 26 Apr 2018 07:31:55 GMT

Hello

I know it might sound like a noob question but

I used to read those gloves that used to explain everything about the operations

I dont know what I clicked accidentally

For example in that pic when you leave your mouse there it used to show you the types of directions and what to they mean with images

thanks in advance hope you can help me

Re: Help messages disappeared

paul.clauss — Thu, 26 Apr 2018 23:12:31 GMT

Hi @al02729692

Thanks for posting! It looks like you may have accidentally turned off your preference to "Show Tooltips" in Fusion 360. You can enable this preference by going into Preferences (on the drop-down menu from your name in the upper right hand corner of Fusion) and enabling the "Show tooltips" preference:

I hope this helps! Please let me know if you have any questions.

Re: Help messages disappeared

al02729692 — Fri, 27 Apr 2018 14:38:32 GMT

Hello!

Thanks for you reply unfortunately I tried with that

and didn't work I've also tried uninstalling and installing again and nothing happens 😞

Re: Help messages disappeared

mike.mattera — Fri, 27 Apr 2018 15:45:00 GMT

Hi al02729692

We refer to those little pop-up's as ToolTips.

Just to be clear, None of the ToolTips are working?

There are some parameters that may not have ToolTips (but we're working on that ).

If none are working:

Were sure they're turned on, you've done a reboot and a reinstall.

I would update the video card driver.

Re: Help messages disappeared

paul.clauss — Fri, 27 Apr 2018 15:45:39 GMT

Hi @al02729692

Thanks for the response. When you uninstalled Fusion 360, did you use the clean uninstall procedure? If not, please cleanly remove Fusion using the link here and reinstall - this should resolve the problem.

I hope this helps! Please let me know if you have any questions or continue to experience any difficulties.

Re: Help messages disappeared

peter.pretsch — Mon, 30 Apr 2018 11:03:08 GMT

If you're still out of luck with the tool tips follow this guide:

https://forums.autodesk.com/t5/fusion-360-computer-aided/after-update-popup-tips-with-explanation-about-each-option-dont/m-p/7966938

Kind regards,

Peter

Re: Help messages disappeared

al02729692 — Tue, 01 May 2018 15:52:47 GMT

Thank you at the end this solution ended up fixing my problem

Thank you!