topic Re: Drawing don't launch in Fusion Support Forum

Drawing don't launch

Anonymous — Wed, 02 May 2018 11:18:22 GMT

Since ca. 2 weeks the drawing tool cannot Launch.

I did reinstall but it won't work.

Please for help!

Best,

Floriandrawings cannot launch

Re: Drawing don't launch

James.Youmatz — Wed, 02 May 2018 14:30:08 GMT

Hi @Anonymous,

Can you check something for me quick? We are working on identifying why this issue is happening to some users and we believe it may be due to locale.

If you open your Region and Language settings from the Control Panel and navigate to the Administrative section, there is a Locale option. What is yours set to? If it is not English (US), can you try setting it here (as a test) and then restarting your computer and launching the drawings module in Fusion.

Thanks,

Re: Drawing don't launch

Anonymous — Wed, 02 May 2018 17:04:11 GMT

Dear James

I did it and have restarted but won't work!??

Re: Drawing don't launch

James.Youmatz — Wed, 02 May 2018 17:16:29 GMT

Hi @Anonymous,

Hmm, thanks for sharing. Can you also try changing the format and location too to English (US) for testing purposes. If it does not work, please change them all back to what you had originally. I have one more idea if that does not work. Please let me know.

Re: Drawing don't launch

Anonymous — Wed, 02 May 2018 19:02:16 GMT

It does not work.?

Re: Drawing don't launch

Anonymous — Fri, 11 May 2018 06:58:12 GMT

Dear James,

it would not work any more. I tried all your proposals! Pleas for help!!

Best regards,

Florian

Re: Drawing don't launch

Anonymous — Fri, 11 May 2018 07:07:12 GMT

test objectstarting drawing fail

Re: Drawing don't launch

cmiller66 — Fri, 11 May 2018 16:03:04 GMT

Hi zillflor,

I'm sorry to hear you're having an issue with drawings. I'm assuming you're on Windows. Can you please try the following:

1. Close Fusion > Launch Windows Task Manager > Are there any AcCoreConsole or Fusion Drawings Console processes still running? If so End Process for these
2. Launch Windows Explorer > Enter %LOCALAPPDATA% as the folder
3. Open Autodesk\Autodesk Fusion 360, you should see a folder named AcCore
4. Rename the folder (AcCore_BAK) > Launch Fusion and try to open or create a drawing

If this solves your problem please let me know and if you can, please zip up and send me (christopher.miller@autodesk.com) both the BAK and new AcCore folders.

If this doesn't fix the problem, what OS are you using? Is the system locale/format set to English or something else?

Thanks,
Chris

Re: Drawing don't launch

Anonymous — Sun, 13 May 2018 07:46:33 GMT

Hi Chris,

it wont't work.

I use Windows 7.

Language and Country Setting are Deutsch/Österreich. (german/Austria)

Please for any other proposal.

Florian

Re: Drawing don't launch

cmiller66 — Mon, 21 May 2018 21:14:25 GMT

Hi Florian,
I sent you a private message. Please launch Fusion and allow the latest update to install (if you haven't already), then try the steps I sent you. Please let me know how it goes.

Thanks,
Chris

Re: Drawing don't launch

Anonymous — Thu, 31 May 2018 15:15:40 GMT

Hi Chris,

it wont't work.

attached the zipped files.

Please for help.

Florian

Re: Drawing don't launch

zanderadi — Fri, 24 Aug 2018 13:36:27 GMT

Hello,

I am experiencing the same problem. Have you found a solution?

Thank you.

Re: Drawing don't launch

fenton_webb — Mon, 27 Aug 2018 17:55:48 GMT

Hi all,

yes, we have a solution for you...

https://forums.autodesk.com/t5/fusion-360-support/2d-drawing-not-opening/td-p/8219894

I hope this solves your issue