topic Re: Browser arrows not working in Fusion Support Forum

Browser arrows not working

juanZHCDN — Thu, 25 Apr 2024 16:37:03 GMT

Hello,

Some of dropdown arrows (and the visibility toggle on/off) on the browser in the Drawing environment very often don't work.

I am using a 2022 new MacBook Air.

M2 chip

8GB memory

Sonoma 14.1

Thanks

Re: Browser arrows not working

ryan.bales — Thu, 25 Apr 2024 20:22:27 GMT

Screenshot/video something to show this?

Re: Browser arrows not working

juanZHCDN — Fri, 26 Apr 2024 07:18:27 GMT

(view in My Videos)

Hello Ryan,

Thank you for looking into this.

Please see the video attached.

You can't see every time I'm clicking but it is whenever I'm staying over an arrow or view on/off icon. Some of them work and some don't.

Thank you,

Juan

Re: Browser arrows not working

juanZHCDN — Wed, 01 May 2024 07:42:18 GMT

Hello Ryan,

Did you have any luck with this?

Thank you,

Juan

Re: Browser arrows not working

ryan.bales — Wed, 01 May 2024 15:15:33 GMT

I hadn't seen your video. I'm not seeing that on my end, i'm on an M1 with Sonoma 14.4.1 and it works normally for me. This happens on every drawing?

Re: Browser arrows not working

juanZHCDN — Wed, 01 May 2024 15:41:08 GMT

Hello,
It happens on every drawing pretty much, yes.

Re: Browser arrows not working

ryan.bales — Wed, 01 May 2024 15:42:16 GMT

Hmm do you have High DPI enabled in Display preferences?

Re: Browser arrows not working

juanZHCDN — Wed, 01 May 2024 15:45:08 GMT

Yes, please see attached.

Re: Browser arrows not working

ryan.bales — Wed, 01 May 2024 15:52:45 GMT

I don't think anything was attached. But i'm not sure what else to try, if its not graphical - which it still could be. Have you testing repairing Fusion?

Re: Browser arrows not working

juanZHCDN — Wed, 01 May 2024 16:05:08 GMT

Here's the attachment.
How do I repair Fusion?

Re: Browser arrows not working

ryan.bales — Wed, 01 May 2024 16:49:57 GMT

You should be able to launch the service utility from Launchpad or find it Spotlight. There you can repair Fusion.

Re: Browser arrows not working

juanZHCDN — Mon, 20 May 2024 10:51:47 GMT

Good morning Ryan,

I have repaired Fusion but that didn't work. I also uninstalled and re-installed it, but the issue persists. Here's a new video, in case that helps.

Thank you,

(view in My Videos)

Re: Browser arrows not working

darketernal — Thu, 13 Feb 2025 06:22:31 GMT

Did you ever find a solution, this just started happening to me tonight in the middle of working on something.

Re: Browser arrows not working

juanZHCDN — Thu, 13 Feb 2025 10:22:47 GMT

Hello,

I've had a few different graphics related issues in the drawing
environment. I can't remember what solved what problem now, but the
recommendations were to install the latest OS available and to clear
Fusion's cache data (under the ? menu sign, then Support and Diagnostics).

Best luck.

Re: Browser arrows not working

HughesTooling — Thu, 13 Feb 2025 10:55:56 GMT

According to this thread you need to update your OS.