topic Download problem in Fusion Support Forum

Download problem

Anonymous — Wed, 01 Aug 2018 09:31:03 GMT

I would like to convert a step file into a sldprt file.

When I upload te step file into the cloud and than try to download it I do not get the option to make it a sldprt file.

I even get no option at all. The file just starts downloading straight away.

When I check the thutorials it shows me that there should be options.

Why don't I get the options to change the file type?

Re: Download problem

James.Youmatz — Wed, 01 Aug 2018 14:06:46 GMT

Hi @Anonymous,

Welcome to the Fusion 360 Community!

I believe you are uploading the file to the Data Panel within Fusion 360, correct? If so, this automatically translates the part to a Fusion design so that you can immediately start working on the project. If you navigate to A360 (which is where the cloud data is stored and what the data panel is connected to) - you can upload your STEP file here and it will not translate.

With that being said - there is no download option that we offer for .sldprt.

Thanks,

Re: Download problem

Anonymous — Tue, 07 Aug 2018 12:38:38 GMT

Hi James,

That doesn't solve my problem. I uploaded my stp. file directly into the cloud but when I download it then there in no choice to download it as a other file. On my computer you see that if u push on the download button there is no choiseOn the computer of a other user he does get the choise to pick a other file

Re: Download problem

James.Youmatz — Tue, 07 Aug 2018 13:33:50 GMT

Hi @Anonymous,

I guess I am a little confused. Does the drop down not show up for you? Whereas it does for another person? Can you try using a different internet browser? Does that clear the issue up?

Thanks,

Re: Download problem

Anonymous — Tue, 07 Aug 2018 14:07:57 GMT

Hi James,

Yes, that is the problem. I just tryed it on firefox but still like on chrome the drop down doen't show up.

Do you have a other solution?

Thanks,

Toon

Re: Download problem

Anonymous — Mon, 13 Aug 2018 13:52:44 GMT

James?

Re: Download problem

James.Youmatz — Mon, 13 Aug 2018 14:16:21 GMT

Hi @Anonymous,

Sorry for the delay. One thing I can think of - if you open an incognito browser (or private browsing window) and use a Shared Public link to download, do you see the options?

Does this happen to all files that you try to download?