topic Re: Teams - Unable to add students - list not loading fully. (screenshot) in Fusion Support Forum

Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Mon, 06 May 2024 18:38:30 GMT

I am attempting to add students but the list is freezing(screenshot below). If I get to a point I can use the +Add button we can only enter a couple emails at a time vs all of them as we could before.

Ideas?

Thank you,

Re: Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Wed, 08 May 2024 12:57:55 GMT

@LeoWarrenADSK

Re: Teams - Unable to add students - list not loading fully. (screenshot)

LeoWarrenADSK — Wed, 08 May 2024 22:08:48 GMT

Hi @acoleman10,

I apologize no one has followed up with you post, I'm going to reach out to see if we can get a Fusion expert here.

@jeff_strater, @liang_chen and @mykhailo_mushynskyi - Would you be able to investigate this further?
Thank you!

Re: Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Mon, 13 May 2024 12:49:25 GMT

Still unresolved.

Re: Teams - Unable to add students - list not loading fully. (screenshot)

TrippyLighting — Mon, 13 May 2024 14:37:51 GMT

@James.Youmatz can you help?

Re: Teams - Unable to add students - list not loading fully. (screenshot)

abu.farhan — Wed, 15 May 2024 04:24:47 GMT

Hi @acoleman10

Could you please invite us(abu.farhan@autodesk.com, bibhuti.panda@autodesk.com) to your hub for further analysis?

Re: Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Wed, 15 May 2024 13:00:20 GMT

@abu.farhan

That's the issue. I cannot add anyone because the screen will not load. (Note still-loading symbol in the first screenshot) There used to be an invite button within the Fusion software but now it redirects to the Fusion team website. Do you have another way to add team members?

This particular folder these are the only options

Re: Teams - Unable to add students - list not loading fully. (screenshot)

abu.farhan — Wed, 15 May 2024 18:04:50 GMT

@acoleman10, you can invite us to the hub from the admin panel.

Navigation -> Admin > Members And Roles > Invite

Re: Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Wed, 15 May 2024 19:43:52 GMT

@abu.farhan Sent 🙂

The "Common_Folder_NCT 120 Folder Permission" is the problem child.

Thank you

Re: Teams - Unable to add students - list not loading fully. (screenshot)

abu.farhan — Thu, 16 May 2024 04:49:53 GMT

@acoleman10 , We did not receive any invitations email. Could you please confirm if the invite was successful and if our emails appear in the pending/sent invitations section?

Re: Teams - Unable to add students - list not loading fully. (screenshot)

LeoWarrenADSK — Tue, 21 May 2024 22:22:29 GMT

Hi @acoleman10,
I just wanted to follow up on behalf of Abu. Did you manage to invite the email addresses that Abu mentioned in his post?

As always, please feel free to reach out if you have any questions.

All the best,

Re: Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Wed, 29 May 2024 21:30:12 GMT

I sent invites twice.

At this time I am abandoning using Teams collaboration in my courses. I will discuss in person at the conference in Chicago.

Re: Teams - Unable to add students - list not loading fully. (screenshot)

geethapriya.shetty — Thu, 30 May 2024 16:32:23 GMT

Hi @acoleman10 ,

Sorry to hear that you are having trouble with invite. Unfortunately my team mate did not receive the email. There was typo in the email used for invite and hence did not reach "abu.farhan@autodesk.com".
Can you please retry sending the email to abu.farhan@autodesk.com, bibhuti.panda@autodesk.com?

The Member Management is different in Folder Level project. Here is a help article: https://help.autodesk.com/view/fusion360/ENU/?guid=FT-ROLES-FOLDER-LEVEL

Are you facing issue only with this Folder level project or all Folder Level projects?

We would like to resolve this issue for you. Thanks for your patience.

Thanks and Regards,

Geethapriya Shetty

Product Owner

Autodesk

Re: Teams - Unable to add students - list not loading fully. (screenshot)

acoleman10 — Wed, 05 Jun 2024 22:50:06 GMT

Re: Teams - Unable to add students - list not loading fully. (screenshot)

abu.farhan — Thu, 06 Jun 2024 07:56:25 GMT

Thanks, @acoleman10 ,

We have got the invite and are looking into it.

Re: Teams - Unable to add students - list not loading fully. (screenshot)

abu.farhan — Thu, 06 Jun 2024 09:29:14 GMT

Hi @acoleman10 ,

I want to let you know that the Toolbar actions (search, add, create group) are disabled until the complete data (groups and users) is loaded into the table, which is by design. However, in your case, we identified that the user's data is loading in chunks and taking extended time to load.

We are currently working on improvements to reduce the load time.

I am sharing a video where the Toolbar actions are enabled once the data is loaded.