topic Re: Fusion 360 Logo stays on screen after startup in Fusion Support Forum

Fusion 360 Logo stays on screen after startup

Anonymous — Wed, 15 Aug 2018 23:40:11 GMT

I have tried to resolve this issue with no results. I have messed with it for hours. I have Windows 7, 8 gb memory, AMD HD3200 with new drivers. no Duet, one video card... Am I SOL?

Re: Fusion 360 Logo stays on screen after startup

masa.minohara — Thu, 16 Aug 2018 01:25:57 GMT

Hi @Anonymous,

Thank you for posting in the forum! Have you tried the suggestions in this article?

Re: Fusion 360 Logo stays on screen after startup

Anonymous — Thu, 16 Aug 2018 01:48:04 GMT

If I minimize the screen then maximize it the logo goes away but some of the features do not work such as I can't select a plane and if I put text on I have to minimize and the maximize to see it.

Re: Fusion 360 Logo stays on screen after startup

masa.minohara — Thu, 16 Aug 2018 05:32:48 GMT

Hi @Anonymous,

Thank you for your response! Have you tried switching the graphics driver setting to "DirectX 9" in the Preferences?

If that doesn't help, could you provide the following information?

1. Diagnostic log files (a zip file)

2. Screenshot of the graphics

3. Screencast of the issue

Please let me know if you have any questions.