topic Re: Admin version wont install via System account in Fusion Support Forum

Admin version wont install via System account

andy_oldroyd98UNQ — Fri, 10 May 2024 15:34:55 GMT

I'm trying to install the new version in a Lab using Fusion Admin Install.exe but since the change from Fusion 360 to Fusion it no longer works. It gets to 99% then [WinError -2147024894] The system cannot find the file specified. When installing this way it uses the System account to install it and that is the issue yet the old Fusion 360 Admin Install.exe works fine that way.

Ive tested using just a normal admin account and that does work fine but I can't use that to deploy it via Mecm (Software Center).

Logs attached one current version with admin that works, one with system account that doesn't and log from previous version that worked with system account

This is the same on any of the machines I try. Ive also taken Mecm/Software Center out of the equation and installed it via system using psexec -i -s cmd.exe then just running the exe file and get same error

Thanks

Re: Admin version wont install via System account

luket8ENCG — Fri, 10 May 2024 01:32:48 GMT

I can confirm we are experiencing the same issue and have been trying to deploy this through Microsoft Intune for our standard users using the system account.

The new update is broken, However I doubt Autodesk will confirm this for us. We will most likely have to wait until they release the next update.

Re: Admin version wont install via System account

luket8ENCG — Fri, 10 May 2024 01:37:44 GMT

From what I can tell, there should be a Fusion360.exe file in the following folder location but it is missing and then the desktop shortcut can't be created to point to that.

C:\Program Files\Autodesk\webdeploy\production\35a60349b112668a59dd7bbcc68b2622875103f4

Re: Admin version wont install via System account

Martin_Saarenkunnas — Fri, 10 May 2024 08:28:43 GMT

We have the same issue deploying under System account. It seems tahat some of the files are not extracted by the Fusion Admin Install.exe to C:\Windows\Temp\7zxxxx. and Stremer.exe is not finding them so the install fails.

Re: Admin version wont install via System account

its-desktop — Mon, 13 May 2024 04:52:20 GMT

I can confirm this also.. I get the error

there are 9 files not getting installed from what I can see and im guessing its some script that finishes the install but uses the windows profile incorrectly, but as mentioned above if installed by any other elevated account it works fine.. Its ok ive only got a couple of thou machines to deploy it to.. Please fix this AUTODESK.. cheers Craig

Re: Admin version wont install via System account

its-desktop — Mon, 13 May 2024 04:53:39 GMT

both Streamer and admin installer fail...

Re: Admin version wont install via System account

Martin_Saarenkunnas — Mon, 13 May 2024 05:44:42 GMT

Seems like Autodesk is aware of the problem. Should be fixed soon hopefully.

https://forums.autodesk.com/t5/fusion-educators/fusion-lab-installer-not-completing-fusion-admin-ins...

Re: Admin version wont install via System account

its-desktop — Tue, 14 May 2024 02:13:53 GMT

Its fixed download it from here obviously if you cant find a link.. https://dl.appstreaming.autodesk.com/production/installers/Fusion%20Admin%20Install.exe.. And just the normal install command FusionAdminInstall.exe" --globalinstall --quiet does the trick... Thanks Autodesk for fixing the issue cheers craig 🙂

Re: Admin version wont install via System account

luket8ENCG — Fri, 17 May 2024 00:14:17 GMT

Is it just me or is this still not working? I still get the same error message.

Re: Admin version wont install via System account

Martin_Saarenkunnas — Fri, 17 May 2024 05:23:19 GMT

Same here! Ends up with the same error using Fusion Admin Install.exe

Re: Admin version wont install via System account

thielen.adam — Tue, 15 Oct 2024 17:52:14 GMT

Has there been any update on this? I can't get it to work as globalinstall.