topic Re: Strange reseller upon signing up for Fusion360 in Fusion Support Forum

Strange reseller upon signing up for Fusion360

colin_mcdonald — Sat, 22 Sep 2018 21:48:02 GMT

Hello all:

... upon finishing the (entirely online) process for paying for Fusion360 (from Canada) I notice that the receipt lists "Reseller: Лобенко Софья". (See the screenshot if the Cyrillic isn't coming through.)

Is this normal?

Cheers, C

Re: Strange reseller upon signing up for Fusion360

TheCADWhisperer — Sun, 23 Sep 2018 10:49:32 GMT

@colin_mcdonald wrote:
Hello all:
... upon finishing the (entirely online) process for paying for Fusion360

What website?

Re: Strange reseller upon signing up for Fusion360

colin_mcdonald — Sun, 23 Sep 2018 16:00:47 GMT

Hi CADWhisperer:

... thanks for the reply.

It's not a website -- instead it's the reseller mentioned in the emailed receipt from the Autodesk Store.

Cheers, C

Re: Strange reseller upon signing up for Fusion360

TheCADWhisperer — Sun, 23 Sep 2018 16:09:01 GMT

How did you complete an on-line transaction without a website?

What is the name, address and phone number of your reseller?

Re: Strange reseller upon signing up for Fusion360

colin_mcdonald — Sun, 23 Sep 2018 18:53:01 GMT

...

I started inside of Fusion360 itself, picked "Subscribe", and ended up at the Autodesk Store.

After successfully going through the usual routines (which included moving over to the Canadian store), I was emailed an auto-receipt. This email listed the reseller in Cyrillic. I did not knowingly go through a reseller at any point in the process.

Normally I wouldn't care, but any Cyrillic text or addresses tends to trigger my "fishing?" paranoia.

What's going on at Autodesk?

Cheers, C

Re: Strange reseller upon signing up for Fusion360

James.Youmatz — Mon, 01 Oct 2018 14:25:09 GMT

Hi @colin_mcdonald,

Sorry for the delay in getting to you. Can you email me at james.youmatz@autodesk.com with the actual receipt so that I can dig into this deeper. Not too sure off of the top of my head, but I'm sure we can nail down what's going on.

Thanks,