topic Re: Close button missing render environment. in Fusion Support Forum

Close button missing render environment.

aneedles91 — Wed, 10 Oct 2018 05:12:54 GMT

This only happens at certain times. I have to force close fusion because I can't get the went windows to go away.

Could it be a high dpi issue?

Re: Close button missing render environment.

paul.clauss — Wed, 10 Oct 2018 21:41:40 GMT

Hi @aneedles91

Thanks for posting! Which dialog exactly is missing the "close" button (when starting a render, viewing a rendering in the gallery...)? If you can share a screenshot it may help us reproduce the problem.

This could be a UI issue triggered by high DPI - does it persist if you reduce the display resolution?

We appreciate you reaching out about this and look forward to learning more!

Re: Close button missing render environment.

sni9er — Thu, 21 Feb 2019 23:32:49 GMT

had the same just happen to me also even if you delete the renders there isn't anything to close it

Re: Close button missing render environment.

carl_the_archer — Thu, 10 Oct 2019 16:26:42 GMT

Also happened to me a few times and again today

Re: Close button missing render environment.

zaaephod — Tue, 22 Oct 2019 20:30:53 GMT

I had this happen a couple times today as well. The first time, the close button was just not there, so I killed the process, and started over. The second time, I just left the process run, and after a while (less than 15 mins), while I was working in Coreldraw. When I came back, the button had appeared. When it happens, it seems the render window is modal, and I'm unable to interact with any other controls in F360, aside from those in the render window. I get the vibe that this is somehow due to F360 contacting remote servers for rendering, even though I'm only rendering locally.

i7-8700K @ 4.5ghz, 32gb ram, Geforce GTX 1080Ti FTW3 11gb, Windows 10 Pro

Re: Close button missing render environment.

echojjj — Thu, 28 Nov 2019 16:47:24 GMT

Re: Close button missing render environment.

HWiese1980 — Sat, 11 Apr 2020 08:00:14 GMT

I did have the same issue. Now there is a "Close" button, but I cannot click it. Nothing happens. How is this still an issue? The initial post is half a year old!

Re: Close button missing render environment.

Anonymous — Sat, 10 Oct 2020 03:31:38 GMT

Same issue...

Has there been a response by the support staff ever since all those people said it happened to them, too and pictures have been posted?

I can't even save my project because I am focus locked to that window and I do have some unsaved progess I would hate to lose.

Re: Close button missing render environment.

TorqueConverted — Fri, 18 Dec 2020 22:31:08 GMT

I can confirm this is still happening. Fusion 360, using Windows 10. The "Close" button disappears on the Rendering Gallery window, locking focus to that window. I have lost data multiple times due to my file being unsaved, as Fusion 360 must be forced closed when this occurs. As an experiment, I left Fusion 360 alone and although it took on the order of 3 to 5 minutes, the Close button returned. It seems like there is some kind of very lengthy loop that is taking forever to run before the Close button reappears on the Rendering Gallery, holding Fusion 360 hostage until it reappears.

Re: Close button missing render environment.

jonja20 — Wed, 10 Feb 2021 11:48:12 GMT

I have the same issue.

Re: Close button missing render environment.

chris — Sun, 07 Mar 2021 21:33:50 GMT

Same thing happening to me.

I cannot close the render view window, can't get back to design view, can't close fusion. Only option seems like its CTRL ALT Delete and loose my current progress.

Re: Close button missing render environment.

Anonymous — Sun, 14 Mar 2021 21:27:32 GMT

Same problem here. I cannot exit the render mode. Then I deleted the image, but still I cannot leave the render mode. I fear I can only close the program and must hope that I saved my last version before rendering

Re: Close button missing render environment.

Anonymous — Thu, 26 Aug 2021 14:03:40 GMT

Same problem a couple of times. Cannot leave the render mode. Sometimes it takes up to 10 minutes before it shows again.

Re: Close button missing render environment.

royalcompsci — Thu, 30 Dec 2021 21:27:51 GMT

I've been having this issue for years now.

I have been lucky enough that right-clicking on 360 in the task bar and choosing the close button on the window preview brings up the dialog to save (which I do) and then I see the upload message, the save dialog closes and I'm left with the same unresponsive render gallery window but at least I can murder the 360 task and bring it up again.

Alternately, I have gotten the "close" button back by switching tasks but, as others have reported, the button does nothing and the program remains unresponsive.

Re: Close button missing render environment.

royalcompsci — Thu, 30 Dec 2021 21:32:00 GMT

I notice there's been no further input from Autodesk on this issue... for years...

Anyone have any ideas?

Re: Close button missing render environment.

TorqueConverted — Thu, 30 Dec 2021 21:40:29 GMT

I just tried to file a bug report and reference this forum thread, but was not able to file the bug report. Anyone who can should file a quick bug report with the URL to this thread. Maybe they will finally see and fix this bug then.

Re: Close button missing render environment.

allsportsystems — Mon, 17 Jan 2022 20:13:50 GMT

I am also having this issue. Multiple times a day this happens. No way to save work for me.

Re: Close button missing render environment.

contactA3JFZ — Tue, 08 Feb 2022 20:00:42 GMT

This has been an issue for at least 3 years now. Is there any chance it could be fixed?

SolidWorks is looking really appealing.

Re: Close button missing render environment.

Danielism — Wed, 13 Apr 2022 16:40:58 GMT

Still an issue, happens regularly and is super frustrating.

Re: Close button missing render environment.

WonderEmp — Thu, 02 Feb 2023 05:59:20 GMT

Just happened to me. Over four years this bug has been around?