topic WORKAROUND - Autodesk Fusion 360 Showing Blank Page On Data Panel & Home Page On Apple Silicon Macs in Fusion Support Forum

WORKAROUND - Autodesk Fusion 360 Showing Blank Page On Data Panel & Home Page On Apple Silicon Macs

david_sHDYWF — Wed, 22 May 2024 05:26:25 GMT

Hi Autodesk Community,

I am posting this a notice for anyone else who runs into the issue of the Data Panel & Home Page showing up as a blank page in the latest v2.0.19207 & v2.0.19215 updates of Fusion 360 on Apple Silicon Macs. I'm unfortunately unable to create a direct support case with Autodesk for this issue under my IT Admin Education Plan, hoping this Forum Post can assist others who are experiencing similar issues and lead to a permanent fix in a future release.

We recently had this issue occur on all Apple Silicon Macs in our School after pushing out the latest updates, however, were able to confirm that our older Intel-based Macs were still able to access the Data Panel & Home Page without any issues. Through further testing we were able to discover that running Fusion 360 using Rosetta seems to fix the issue for Apple Silicon Macs as well - If you need to install Rosetta on your Mac - Apple Support.

If you wish to push this as a bulk change for multiple devices in your School, Workplace, etc. you can also create a basic Bash Script like below to force Fusion 360 to open using the x86_64 Architecture (a.k.a Rosetta), we then used Apple Automator to create an application to run this script. We used Jamf Composer to create a .pkg file that copies the application to /Applications in our environment and deployed it as a Package in Jamf. This shortcut also works on Intel-based Macs, as it is only telling Fusion 360 to run in the x86_64 Architecture.

Re: WORKAROUND - Autodesk Fusion 360 Showing Blank Page On Data Panel & Home Page On Apple Silicon Macs

RajkumarIlanchelian — Wed, 22 May 2024 13:31:54 GMT

@david_sHDYWF Are there any pending macOS updates on these machines? Also, can you let us know which version of Fusion you have installed on these machines (2.0.19215 is the latest build)?

Re: WORKAROUND - Autodesk Fusion 360 Showing Blank Page On Data Panel & Home Page On Apple Silicon Macs

david_sHDYWF — Thu, 23 May 2024 02:08:08 GMT

Hi Rajkumar,

Thank you for your reply, I can confirm that we are running the latest version MacOS Sonoma (14.5) and the latest version of Fusion (2.0.19215).

Re: WORKAROUND - Autodesk Fusion 360 Showing Blank Page On Data Panel & Home Page On Apple Silicon Macs

mikemuir — Sun, 22 Sep 2024 08:15:22 GMT

Get this also - to recover data panel I restart Fusion. Mac Apple M1 Pro Sonoma 14.6.1 and Fusion 2.0p.20256 arm64 Subscription macOS 14.6.1 (23G93) on MacBookPro18,3