topic Re: fails to install at 99% in Fusion Support Forum

fails to install at 99%

Anonymous — Wed, 26 Dec 2018 10:36:06 GMT

install/update fails with message missing file

I have tried auto uninstall, manual uninstall, register edit to clear previous versions and failed update

Win 10 1803(with latest updates) on 2.6GHz i5 with 8Gb ram

Re: fails to install at 99%

ryan.bales — Wed, 26 Dec 2018 14:11:43 GMT

Have a look here: Error: "-2147024894, 'The system cannot find the file specified.'" while installing Fusion 360

I would suspect it might be antivirus if the cleanup didn't do it.

Re: fails to install at 99%

Anonymous — Wed, 26 Dec 2018 16:19:47 GMT

@ryan.bales wrote:

Have a look here: Error: "-2147024894, 'The system cannot find the file specified.'" while installing Fusion 360

I would suspect it might be antivirus if the cleanup didn't do it.

following the link helped remind me about Win 10 Ransomeware protection, which appears to turn on when reboot,

so was on when I thought was off. The reference to user account is different in Win 10.

The clearing of temp files may have helped but not sure.

Thanks for the pointer, all seems to working now.

Re: fails to install at 99%

ryan.bales — Wed, 26 Dec 2018 16:48:12 GMT

Oh good! i marked them both as a solution as the ransomware tip on reboot was important to note.

Re: fails to install at 99%

Kzinty — Wed, 16 Mar 2022 21:27:24 GMT

I will disable my Avast antivirus and reboot than see if it finishes

Re: fails to install at 99%

Phil.E — Thu, 17 Mar 2022 21:07:07 GMT

Just putting this here for future customers with this issue:

https://help.autodesk.com/view/fusion360/ENU/?caas=caas/sfdcarticles/sfdcarticles/Configuring-anti-virus-software-for-use-with-Fusion-360.html

(note: we are aware of this issue, but it's a bit difficult to detect and warn the customer. So, I'm providing the link to help until we can sort it out)