topic Re: Mac version update? import not working? in Fusion Support Forum

Mac version update? import not working?

t_lamourine — Sun, 13 Jan 2019 14:18:19 GMT

OK, just read the whole Mac version 10.11 thing, I'm on an older Mac, but using OS 10.13.6 High Sierra so tat should be good?

thing is a few of us share files and/or do quick mock up in TinkerCAD and were trying to use the direct import from T-CAD to Fusion and it gives me this "need to update" message. does the same thing now with files people send me to check out/edit/help them with. what's up with that?

Re: Mac version update? import not working?

RajkumarIlanchelian — Sun, 13 Jan 2019 16:13:22 GMT

We apologize for this inconvenience. The files that you are trying to open were saved in the newer version of Fusion 360 that is not yet available in the Mac App Store. We are actively working with Apple to get the approval to get the latest build on to the app store. I will post back here once we have gotten the approval.

Re: Mac version update? import not working?

t_lamourine — Sun, 13 Jan 2019 17:06:57 GMT

cool, do we have an est. time frame?

also, is it possible to just direct download to get the latest version?

thanks for the quick response!

Re: Mac version update? import not working?

RajkumarIlanchelian — Mon, 14 Jan 2019 01:20:18 GMT

I am hoping that by Tuesday Apple will approve for us. In the mean time if this is stopping your work, you can install Fusion from here - http://www.appstreaming.autodesk.com/install/app/73e72ada57b7480280f7a6f4a289729f/ . We refer to this as our .com install. Since this is up to date you should be able to use the designs that have been saved in the newer version. Once we have the Mac App Store updated you could remove the .com version.

Re: Mac version update? import not working?

t_lamourine — Mon, 14 Jan 2019 01:49:27 GMT

Cool, thanks..I can wait till Tuesday and not have to remove/install/remove/install. 😉

Re: Mac version update? import not working?

RajkumarIlanchelian — Tue, 15 Jan 2019 11:14:48 GMT

The Mac App Store was updated about 6 hours ago. You should be seeing the update now. Thanks for your patience!

Re: Mac version update? import not working?

t_lamourine — Tue, 15 Jan 2019 11:16:31 GMT

yup, it is, ......download

thanks folks!