topic Re: Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manage in Fusion Support Forum

Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manager

chunk07 — Thu, 31 Jan 2019 13:39:18 GMT

I'm running Fusion 360 on Window 7, on a HP2000 laptop with onboard Radion HD Graphics. Fusion 360 is refusing to open this morning. I was successfully using it just yesterday. I performed a Windows update just before the problem started. I have since restored the laptop to before the Windows Update.

The Fusion splash appears briefly sometimes just after attempting to start, other times not.

Re: Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manage

julia.paganucci — Thu, 31 Jan 2019 15:09:46 GMT

Hi @chunk07 ,

Thanks for posting!

Can you please attach your diagnostic logs here? Here are directions on collecting application log files.

Thanks,

Re: Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manage

chunk07 — Thu, 31 Jan 2019 15:56:23 GMT

20190131T104227 I Version : 2.0.5338
20190131T104227 I UTC offset : -5
20190131T104227 I Loading configuration from:C:/Users/Chuck/AppData/Local/Autodesk/webdeploy/production/6e664b281b943643a5e5923b7302b62687abaad1/Fusion 360.server.config

Re: Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manage

julia.paganucci — Thu, 31 Jan 2019 16:11:06 GMT

HI @chunk07 ,

Thanks for the response! Can you please attach the actual file? Thank you in advance!

Also, can you please try running Fusion as an admin? You can do this by right clicking on the Fusion icons and the clicking "Run as Administrator".

Thanks,

Re: Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manage

chunk07 — Fri, 01 Feb 2019 11:47:28 GMT

I fixed the issue by uninstalling Fusion, running the Fusion cleaner, and reinstalling. This is the 3d or 4th time this has happened. There's got to be an easier way...

Re: Fusion refuses to open, Fusion 360 and Fusion Launcher appear in Task Manage

rodsbarizon — Wed, 08 Jan 2020 14:31:34 GMT

It didnt work for my, my fusion still dosent open.... any other sugestion please?