topic Re: Fusion 360 freezing every time I do basically anything. in Fusion Support Forum

Fusion 360 freezing every time I do basically anything.

Anonymous — Tue, 19 Feb 2019 17:47:45 GMT

Fusion 360 freezing every time I do basically anything, normally when sketching and projecting geometry on sketch. Already re-installed fusion, but the problem still remains. Help please!!!

Re: Fusion 360 freezing every time I do basically anything.

mattsc — Tue, 19 Feb 2019 18:13:59 GMT

You aren't alone!

There is this one:

https://forums.autodesk.com/t5/fusion-360-support/fusion-lags-and-or-stops-responding-every-time-i-do-something/m-p/8604540

My machine is hanging for HOURS when I switch between Model and Manufacture:

https://forums.autodesk.com/t5/fusion-360-support/switching-between-model-and-cam-mode/td-p/8605932

Something is wonky with the latest update it's looking like to me!

Re: Fusion 360 freezing every time I do basically anything.

karina.harper — Tue, 19 Feb 2019 19:07:37 GMT

Hi @Anonymous

Can you please post the file so we can try working with it? Does Fusion crash with other files or just this one?

@mattsc This may not be the same issue as yours. I'm responding to your thread with some more info.

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Tue, 19 Feb 2019 19:19:33 GMT

Hi,

with any file. i've tried with other projects and the problem is the same.

Re: Fusion 360 freezing every time I do basically anything.

HughesTooling — Tue, 19 Feb 2019 19:47:08 GMT

@Anonymous I have no problem at all working with your design so must be something with your install. There were a couple of people experiencing problems in this thread, seems they'd deleted the default project and had no other projects on thier hub.

Mark

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Wed, 20 Feb 2019 23:03:28 GMT

thanks! but didn't work for me. Still freezing just after selecting project geometry on a sketch.

Re: Fusion 360 freezing every time I do basically anything.

HughesTooling — Thu, 21 Feb 2019 12:40:07 GMT

Probably be a good idea to get your diagnostic file and attach to this thread. Your file runs fine on my PC.

Mark

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Fri, 22 Feb 2019 09:29:22 GMT

thanks! I've clear the cache and did a diagnostic log. here it is:

Re: Fusion 360 freezing every time I do basically anything.

HughesTooling — Fri, 22 Feb 2019 11:40:47 GMT

Hopefully @karina.harper can take a look at your diagnostics. Can you also get a copy of your graphics diagnostics and try enabling limit effects.

Mark

Re: Fusion 360 freezing every time I do basically anything.

karina.harper — Fri, 22 Feb 2019 18:15:12 GMT

@Anonymous

It looks like this is a graphics card issue that is happening particularly with older macs.

I did some research and you might try updating your NVidia drivers - here's a forum thread that has some directions to update the drivers that provides better performance. If you try this, will you let me know how it goes and if it fixes the issue?

Thanks!

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Fri, 22 Feb 2019 18:33:44 GMT

Thanks Karina! I'll try it and let you know.

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Mon, 25 Feb 2019 09:42:26 GMT

Hi Karina. i'm a bit afraid of updating the graphics drivers.

I've tried doing project geometry in other files in fusion and work ok. And why Fusion worked fine until the last update and now just freezes. Can the problem be a bug in fusion? is there another way i can fix it, instead of updating the drivers for the graphics board?

Re: Fusion 360 freezing every time I do basically anything.

karina.harper — Mon, 25 Feb 2019 17:26:33 GMT

Hi @Anonymous

You might try:

Updating to OS 10.14.
You could also try changing a preference setting in Fusion.

Go to Your Name menu, upper right corner
Pick preferences
On the first page, switch graphics driver from Automatic to “OpenGL Core Profile”.

If those don't work, then updating the graphics driver is probably your best bet. This may have been triggered by a recent update, and it has been logged. Our team is looking into it.

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Mon, 25 Feb 2019 17:45:07 GMT

Hi Karina,

Thanks again for all the support.

Unfortunately no, i have a Macbook Pro mid 2010. 😞

Already tried to switch the graphics driver from Automatic to "openGL core profile" but with no success.

Re: Fusion 360 freezing every time I do basically anything.

karina.harper — Mon, 25 Feb 2019 17:53:05 GMT

@Anonymous

So you're unable to update to 10.14? What OS are you currently on?

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Mon, 25 Feb 2019 17:56:44 GMT

!0.13.6, but at Apple they say my Macbook Pro (mid 2010) isn’t updatable.

"macOS Mojave System Requirements
MacBook (Early 2015 or later)
MacBook Air (Mid-2012 or later)
MacBook Pro (Mid-2012 or later)
Mac mini (Late 2012 or later)
iMac (Late 2012 or later)
iMac Pro (all models)
Mac Pro (Late 2013)
Mac Pro (2010 or later with Metal-compatible GPU)
"

Re: Fusion 360 freezing every time I do basically anything.

karina.harper — Mon, 25 Feb 2019 18:43:41 GMT

@Anonymous

Ok I see. Thanks for clarifying.

I think your best bet is updating the graphics drivers. Like I said we're looking into why this is happening, but that will take some time to figure out.

Updating the drivers shouldn't do any harm to your computer - this is a standard operation if you have a PC and in my mind it's surprising it doesn't get talked about more in the mac community. If you look through the thread I linked, everyone had great results with the driver update.

Re: Fusion 360 freezing every time I do basically anything.

Anonymous — Mon, 25 Feb 2019 21:12:26 GMT

Hi Karina,

many thanks!

I've tried to install the driver but with no success.

I just have to wait until the next fusion update and hope it's fixed.