topic Fusion keeps crashing: 8 core with 32gb ram and 8gb Radeon??? in Fusion Support Forum

Fusion keeps crashing: 8 core with 32gb ram and 8gb Radeon???

Anonymous — Fri, 08 Mar 2019 00:19:44 GMT

I Have an 8 core with 32gb ram and 8gb Radeon with Win10 64Bits and Fusion keeps crashing on simple things like sweep or just changing from render to modeling view??

The Fusion settings are all et to Performance with Shaded with visible edges.

All drivers and softwares properly updated

I have attached the Diagnostics Log

HEEEEEEELLLLLPPPPPP!

Re: Fusion keeps crashing: 8 core with 32gb ram and 8gb Radeon???

saito.kh — Fri, 08 Mar 2019 07:28:29 GMT

Hi @Anonymous ,

Thank you for posting in the community!

Sorry to hear that is happening. I also appreciate your sharing the log files. As I took a peek at the log, at this point I was unable to find an issue related to this behavior.

Just to check - did you try to switch the Graphics driver option to "DirectX 9" (currently it looks like working as "DirectX 11") in the Preferences dialog box as shown in attached image?

Also, have you tried to do a clean uninstalling of Fusion using the automatic cleaner tool? - please see this web page for how to do an automatic clean uninstalling. Then download a fresh installer by selecting Download Free Trial on this web page. I also suspect there could be something corrupted in the program files.

Please keep me updated! If you have any questions, please let me know.

Thanks.

Re: Fusion keeps crashing: 8 core with 32gb ram and 8gb Radeon???

Anonymous — Fri, 08 Mar 2019 16:37:13 GMT

Thanks. I have followed the instructions provided and it seems to work now.

I will keep you updated if it re-occurs

have a great day

Re: Fusion keeps crashing: 8 core with 32gb ram and 8gb Radeon???

saito.kh — Mon, 11 Mar 2019 00:13:19 GMT

Hi @Anonymous ,

Thank you for your update. I am glad to know it works now!

Please feel free to reach out to me if you have any questions about this.

Enjoy Fusion,