topic Re: UI issues with high res monitor. in Fusion Support Forum

UI issues with high res monitor.

kltdave — Thu, 14 Mar 2019 14:02:00 GMT

I have had some issues with visibility in the past with my high res monitor setup. But after the last update I cant seem to find a happy setting to make fusion usable. See attached screen shot I can't see the drop down button to select it. Any suggestions to get this to work. I prefer the new UI and have been using it for a while. I also like the update for functionality and less workspace intrusion but Some support for Hi resolution monitors would be good.

Running a 28" Acer UHD at 3200x1800 Any suggestions?

thanks

Dave

Re: UI issues with high res monitor.

julia.paganucci — Thu, 14 Mar 2019 15:27:57 GMT

Hi @kltdave ,

Thanks for posting! Please see this post here about March update Toolbar scaling issues and what do about it. The current fix for this scaling issue is to turn off the "override hi DPI scaling behavior" option mentioned in this support article. After you've completed this, restart Fusion 360 and the toolbar should be back to normal. The only downside to this is that icons and text it will not appear as sharp as it was with that override turned on.

Thanks,

Re: UI issues with high res monitor.

kltdave — Thu, 14 Mar 2019 15:41:52 GMT

Julia,

I have done everything as mentioned in that post article and it has not made any difference.

Thanks

Dave

Re: UI issues with high res monitor.

keqingsong — Thu, 14 Mar 2019 15:54:33 GMT

Are you using Intel UHD integrated graphics as your main GPU?

Re: UI issues with high res monitor.

kltdave — Thu, 14 Mar 2019 16:04:26 GMT

Keqing,

I am using A Radeon RX560.

thanks

Dave

Re: UI issues with high res monitor.

keqingsong — Thu, 14 Mar 2019 16:13:27 GMT

Got it thanks for sharing. We're digging into this issue. Please keep an eye on this thread for updates!

Re: UI issues with high res monitor.

vdtruong — Wed, 03 Apr 2019 14:21:14 GMT

Any updates on this fix? I'm having similar problems and the posted solution does NOT work.

Running triple monitor with 2x4k and a 1x2560x1600 monitor. Running AMD Radeon gfx card as well.

Re: UI issues with high res monitor.

kltdave — Wed, 03 Apr 2019 14:41:00 GMT

I believe there is a fix in the next update.

Re: UI issues with high res monitor.

vdtruong — Wed, 03 Apr 2019 15:01:01 GMT

I read the have a fix with an upcoming update, but there are no specifics on when that will happen. In the meantime I can't use the software. It's very frustrating.

Re: UI issues with high res monitor.

kltdave — Wed, 03 Apr 2019 15:18:31 GMT

in Keqing's post it says it will be out in the April update. the work around is to change your scaling in windows I took mine down a little at a time until i could just see or select the drop down under the operation icon, for me that is 130% (my ideal is 150%) and i can just select the drop down if i hover the mouse right on the edge. It may not be ideal, but it works fine to get me through until the fix comes out. I use Fusion typical 6 to 8 hours a day programming cam stuff.

Re: UI issues with high res monitor.

vdtruong — Wed, 03 Apr 2019 18:16:07 GMT

Thank you I'll try that.

Re: UI issues with high res monitor.

kltdave — Thu, 11 Apr 2019 13:11:07 GMT

Latest update (April 8) Fixed all the UI issues with the high resolution monitor on my system. Set my scaling back to 150% and everything looks great, even better than before.

Keep up the great work Fusion team.

thanks