https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665951#M153022 Thanks, Ill get onto our IT guys<BR /><BR /><BR /> Mon, 18 Mar 2019 14:20:45 GMT Darryl_Duvenhage 2019-03-18T14:20:45Z https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665196#M153020 <P>When I try to work online in Fusion 360, I get the message: "the update failed to complete". I have restarted Fusion and Windows several times with no results. Please see the attached diagnostics log.</P> Mon, 18 Mar 2019 10:26:24 GMT https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665196#M153020 Darryl_Duvenhage 2019-03-18T10:26:24Z https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665892#M153021 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/6197746">@Darryl_Duvenhage</a>&nbsp;,</P> <P>&nbsp;</P> <P>Welcome to the Fusion 360 Community!</P> <P>&nbsp;</P> <P>Your logs seem to be filled with:</P> <P>&nbsp;</P> <P>urllib.error.URLError: &lt;urlopen error [WinError 10061] No connection could be made because the target machine actively refused it&gt;</P> <P>&nbsp;</P> <P>Are you using any anti-virus or are behind a proxy? It looks like the connection to our servers are being refused.</P> <P>&nbsp;</P> <P>Thanks,</P> Mon, 18 Mar 2019 14:05:31 GMT https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665892#M153021 James.Youmatz 2019-03-18T14:05:31Z https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665951#M153022 Thanks, Ill get onto our IT guys<BR /><BR /><BR /> Mon, 18 Mar 2019 14:20:45 GMT https://forums.autodesk.com/t5/fusion-support-forum/update-failed-to-complete/m-p/8665951#M153022 Darryl_Duvenhage 2019-03-18T14:20:45Z