topic Re: slow performance when draw circles or lines in Fusion Support Forum

slow performance when driving circles or lines

bombolo — Sat, 30 Mar 2019 14:16:12 GMT

Very slow when I edit a track and draw a circle or a line. Problems after last Fusion update. Use HP PC with AMD 4C 2.40 Ghz - 16 RAM

Re: slow performance when driving circles or lines

James.Youmatz — Sun, 31 Mar 2019 14:45:27 GMT

Hi @bombolo ,

Can you create a screencast of the performance issue. Also - is this only for one certain file/sketch, or is it happening on brand new designs.

Thanks,

Re: slow performance when draw circles or lines

bombolo — Mon, 01 Apr 2019 08:52:10 GMT

Re: slow performance when draw circles or lines

HughesTooling — Mon, 01 Apr 2019 11:54:05 GMT

What graphics card do you have? Can you attach a copy of your graphics diagnostics, try enabling limit effects on the graphics diagnostics dialog.

Mark

Re: slow performance when draw circles or lines

bombolo — Mon, 01 Apr 2019 15:19:28 GMT

[GPU Information]
GPU Device: AMD Radeon(TM) R5 Graphics
GPU RAM: 512 MB
GPU Driver API: DirectX 9.0
GPU Driver Version: 23.20.808.1536
GPU Driver Date: 03/30/2019

[Graphics Effects Settings]
Anti Aliasing: Off
Ambient Occlusion: Off
Object Shadow: Off
Ground Shadow: Off
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance

[Limit effects to optimize performance]
On

Re: slow performance when draw circles or lines

James.Youmatz — Mon, 01 Apr 2019 18:47:30 GMT

Hi @bombolo ,

That is a very weak graphics card, and I believe it is AMD's integrated solution. Does your machine have dual graphics card. It is hard to say if what we are seeing is related, but as @HughesTooling suggested - it may be.

Also, how much RAM does your computer have available? It looks almost as if it is taking a long time to compute. Have you used Fusion a lot in the past?

Thanks,

Re: slow performance when draw circles or lines

bombolo — Mon, 01 Apr 2019 19:27:56 GMT

16ram. I use Fusion every day. I have been using this PC for 1 month because my beloved Mac has stopped working 🙂

Re: slow performance when draw circles or lines

HughesTooling — Mon, 01 Apr 2019 19:56:05 GMT

You didn't really answer the question if Fusion has worked OK on your PC. Don't suppose you've deleted all active projects like the people in this thread. Might be worth exporting and uploading your diagnostics log as well.

Mark

Re: slow performance when draw circles or lines

bombolo — Mon, 01 Apr 2019 20:46:21 GMT

On this PC I worked without problems. I don't know what diagnostic log means. I'm sorry.

Re: slow performance when draw circles or lines

bombolo — Mon, 01 Apr 2019 21:10:30 GMT

diagnostic log

Re: slow performance when draw circles or lines

bombolo — Sat, 06 Apr 2019 23:58:43 GMT

Fixed problem by buying a new Mac. Abandoning windows forever...

Re: slow performance when draw circles or lines

HughesTooling — Sun, 07 Apr 2019 00:09:51 GMT

Not a Windows problem just a corrupt install, could happen with any computer\os. Don't know where support has gone, doesn't seem to be a lot of help at the moment!

Mark

Re: slow performance when draw circles or lines

James.Youmatz — Mon, 08 Apr 2019 14:17:43 GMT

Hi @bombolo ,

I am sorry for the delay - I missed the notifications last week. As @HughesTooling mentions, it may just be related to the installation/or perhaps even a bug with a certain driver and how it interacts with Fusion sketching. Let me know if you want to attack this again on your Windows machine.

Thanks,