canvas opens to white scrambled screen

stollartist64 — Thu, 18 Apr 2019 18:30:32 GMT

I was running 30 day trial of Fusion 360. I contacted Fusion Team about a Startup subscription. They said to open my trial fusion 360 and pick on the Subscribe button. However, when I tried to open my trial when the canvas appeared it was scrambled. I reached out to several Autodesk support - no solution. I checked this forum and saw to clean uninstall which I did. I then reinstalled the trail but the scramble canvas returned. Anybody experienced this and know a fix. Sorry to say customer support is either slow to respond (no word from them in a week) or no help. I like the product, just frustrated it stopped working.

Re: canvas opens to white scrambled screen

ryan.bales — Thu, 18 Apr 2019 20:53:49 GMT

Hi @stollartist64,

This problem looks graphical and usually means your graphics drivers are out of date. This article should help explain how to update them: https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-update-graphics-driver-for-Fusion-360-in-Windows.html

topic canvas opens to white scrambled screen in Fusion Support Forum

canvas opens to white scrambled screen

Re: canvas opens to white scrambled screen