topic Re: model space drop down menu in Fusion Support Forum

model space drop down menu

Anonymous — Thu, 25 Apr 2019 23:23:42 GMT

the model space menu "drops Up" when I click on it so I cant see model space options without minimizing the window each time. how do I get it to drop down?

Re: model space drop down menu

lance.carocci — Fri, 26 Apr 2019 00:06:20 GMT

@Anonymous Sorry you're dealing with this! Can you provide a recording or screenshot? What device are you using and what OS version? Are you perchance using a laptop with an external display or TV plugged in?

Re: model space drop down menu

Anonymous — Fri, 26 Apr 2019 00:59:43 GMT

thanks for your reply- Im on Windows 10 Pro - yes Im on a laptop plugged into a Wacom tablet- it drops down on the laptop but up on the display-

Re: model space drop down menu

James.Youmatz — Wed, 01 May 2019 18:31:49 GMT

Hi @Anonymous ,

Thanks for helping us with this. We're having trouble reproducing this internally, but have a few thoughts as to why this might be happening. What we are hoping to see is the behavior on each display (Wacom and laptop), with the extra display in use or not.

Also, does the external display ever displays correctly? For example, when the laptop display is closed and the Wacom is used as the primary. In addition, what is the model of the Wacom and how it's plugged into the computer (HDMI, Mini DisplayPort, adapters, etc)?

Finally - do you know what graphics card you have? As well as the display resolution? Finally - do you know if you have DPI Scaling enabled from your Windows properties?

I know this was a lot of questions but we appreciate the help in nailing that down.

Thanks,

Re: model space drop down menu

Anonymous — Wed, 01 May 2019 20:29:30 GMT

I tried the drop down with the laptop closed and it works as intended.
Thanks for your help.