topic Re: Unable to download Fusion 360 as a hobbyist in Fusion Support Forum

Unable to download Fusion 360 as a hobbyist

drillster — Thu, 02 May 2019 20:35:56 GMT

I want to download Fusion 360 for use as a hobby. However when I go to https://www.autodesk.com/campaigns/fusion-360-for-hobbyists that page tells me that I do not qualify:

Unfortunately that's all it says. Why do I not qualify? What do I do to qualify? I used Fusion with this account for a few years on a different laptop, how did I qualify there?

Re: Unable to download Fusion 360 as a hobbyist

karina.harper — Thu, 02 May 2019 23:40:59 GMT

Hi @drillster

Can you try downloading using the steps listed in this article?

Let me know how it goes!

Cheers,

Karina

Re: Unable to download Fusion 360 as a hobbyist

drillster — Fri, 03 May 2019 15:23:54 GMT

Thanks for your reply Karina.

When I follow that article and visit the Autodesk Management Page all I see is the Storage product. Fusion 360 is not listed.

When I follow that article and click the "Free Trial" link https://www.autodesk.com/products/fusion-360/overview#banner I see two buttons, "Subscribe" and "Download Free Trial." The latter leads me to https://www.autodesk.com/products/fusion-360/free-trial. If I'm being reasonable and click "Non-commercial use" I end up on that same page I started my question with, https://www.autodesk.com/campaigns/fusion-360-for-hobbyists which states that I do not qualify.

If I'm being unreasonable and click "Commercial use" the site asks me about my company which I don't have.

As a result I'm still unable to download Fusion.

Re: Unable to download Fusion 360 as a hobbyist

karina.harper — Fri, 03 May 2019 16:37:03 GMT

Hi @drillster

I have escalated your case and I'm going to transfer it to our accounts team. They'll have a look and hopefully they'll be able to apply a new license or at least inform you to the policy.

Cheers,

Karina

Re: Unable to download Fusion 360 as a hobbyist

karina.harper — Fri, 03 May 2019 17:27:48 GMT

Hi @drillster

Are you able to download Fusion as a trial, then sign up when in Fusion?

Cheers,

Karina

Re: Unable to download Fusion 360 as a hobbyist

drillster — Tue, 07 May 2019 13:21:54 GMT

Hi Karina,

Thank you for escalating my case. I got contacted by Autodesk support who provided me with a direct link to the Fusion installer. I was able to successfully activate my hobby license after downloading.

I couldn't download the trial version via Autodesk site because the non-commercial page wouldn't let me, and I didn't want to fake my company or my educator status to download the commercial/education version. I couldn't find any other download options on the site.

While my case was successfully resolved I still think it was a site glitch/oversight which may affect other people. Ideally it should be escalated to the site development team.

Re: Unable to download Fusion 360 as a hobbyist

Anonymous — Tue, 14 May 2019 11:37:08 GMT

I have the same problem. I now have a new computer and wanted to download Fusion 360 but, as with the OP, it tells me I'm not qualified yet it gives me no method to qualify.

Re: Unable to download Fusion 360 as a hobbyist

jdarthurs — Sat, 31 Aug 2019 16:24:34 GMT

Me too. Will somebody please provide me with the download link? New computer, returning hobbyist license user, etc.

Re: Unable to download Fusion 360 as a hobbyist

Anonymous — Mon, 02 Sep 2019 11:17:08 GMT

It's been awhile and I don't remember exactly what steps I ended up doing but I do recall that I had to contact Support directly and they sorted it out. I don't believe there is just a link that you can click on. Maybe they want to make sure you are who you say you are? Good luck.

Re: Unable to download Fusion 360 as a hobbyist

g-andresen — Mon, 02 Sep 2019 15:51:03 GMT

Hi,

try this thread > (#5/5)

günther