topic Re: Motion study rendering only completes one out of two joint animations in Fusion Support Forum

Motion study rendering only completes one out of two joint animations

anthony.esau — Fri, 21 Jun 2019 20:53:47 GMT

When rendering a motion study containing two joint animations only the first is completed. See the screencast below of the motion study in the design workspace compared to the resulting rendered animation. The rendering settings can also be seen in the attached screenshot (although there were sufficient cloud credits when it was actually submitted). Is something set up incorrectly?

Re: Motion study rendering only completes one out of two joint animations

James.Youmatz — Mon, 24 Jun 2019 12:46:17 GMT

Hi @anthony.esau ,

Can you share the dataset with me so I can investigate.

Thanks,

Re: Motion study rendering only completes one out of two joint animations

anthony.esau — Mon, 24 Jun 2019 13:41:31 GMT

@James.Youmatz I sent a private message with the .f3d file. Thanks!

Re: Motion study rendering only completes one out of two joint animations

karina.harper — Wed, 10 Jul 2019 17:37:27 GMT

@anthony.esau

This has been logged with the team as RAAS-17141.

Cheers,

Karina

Re: Motion study rendering only completes one out of two joint animations

anthony.esau — Thu, 11 Jul 2019 15:24:30 GMT

@karina.harperand @James.Youmatz I saw the message about the issue being logged, but is there any other news about the problem? I'm hesitant to use any more cloud credits on rendering motion studies as they could end up as an expensive failure if they quit halfway through.

Re: Motion study rendering only completes one out of two joint animations

karina.harper — Tue, 23 Jul 2019 20:15:39 GMT

Hi @anthony.esau

The team is looking into the issue but we can't say when it will be fixed. In the meantime since the issue was on our side, I was able to get some cloud credits sent your way to cover the cost of the failed render. I hope that helps.

Cheers,

Karina

Re: Motion study rendering only completes one out of two joint animations

anthony.esau — Wed, 24 Jul 2019 13:03:36 GMT

Thanks @karina.harper. I appreciate it!