topic Re: Windows 11 issues in Fusion Support Forum

Windows 11 issues

chrisparris01 — Tue, 02 Jul 2024 21:59:35 GMT

I have just built a new PC and installed Windows 11. Downloaded Fusion, but i cannot get it to run. Is anyone else having problems with windows 11

Re: Windows 11 issues

jhackney1972 — Tue, 02 Jul 2024 22:47:32 GMT

No, none whatsoever. You need to clarify, did it install correctly or at all or just will not open up? If you would gather up the log files and post them, especially the autodesk.webdeploy.streamer.log it will help. You can get these file by running the Fusion Service Utility.

Re: Windows 11 issues

chrisparris01 — Wed, 03 Jul 2024 18:23:12 GMT

It won't open; I have uninstalled and reinstalled it several times. I dropped the last attempt at the Applog.

Thank you for your help

Chris

Re: Windows 11 issues

jhackney1972 — Wed, 03 Jul 2024 20:14:27 GMT

Your log file indicates that the application did not install correctly. Here is a line from the log file:

You may want to take a look at this Support Forum post and especially Message #4.

Good Luck,

Re: Windows 11 issues

chrisparris01 — Wed, 03 Jul 2024 22:18:29 GMT

Hi, Many thanks for your help with this. I tried the steps in message #4, and it did not work. I have been using Fusion 360 on various PCs and laptops since 2016 and have never had this issue. I've missed two days of work trying to sort this out, so unfortunately I'm going back to Solidworks.

Again many thanks for trying to help

ChrisP