topic Re: Reset manufacturing extension trial in Fusion Support Forum

Reset manufacturing extension trial

wstoneandsons — Thu, 10 Apr 2025 09:03:14 GMT

Hi guys

Is there a best way to contact autodesk to reset my manufacturing extension trial?

I accidentally clicked it like a year ago, and now I've added probing to my machine I'd like to try out the machine live connection!

TIA 🙂

Re: Reset manufacturing extension trial

programming2C78B — Thu, 10 Apr 2025 10:42:42 GMT

ill assume no, theres no way to prove it was an accident

Re: Reset manufacturing extension trial

seth.madore — Thu, 10 Apr 2025 10:50:55 GMT

I can't say that it is or is not possible for someone to do this, it's not an area I'm very familiar with (the process of account management). As a stop-gap, you could buy 100 tokens for a $300 fee and give it a whirl to see if it's going to work for you. (unfortunately, 100 tokens is the smallest increment available, not my decision)

Re: Reset manufacturing extension trial

CGBenner — Thu, 10 Apr 2025 13:04:39 GMT

@wstoneandsons

Moving this to the Fusion Support forum and tagging @RajkumarIlanchelian for suggestions. Good luck!

Re: Reset manufacturing extension trial

RajkumarIlanchelian — Sat, 12 Apr 2025 13:44:31 GMT

@wstoneandsons No promises, but let me see if there is a possibility to reset a trial. As Seth called out, it may not be possible but I am going to try to ask.

Re: Reset manufacturing extension trial

RajkumarIlanchelian — Mon, 14 Apr 2025 17:34:08 GMT

@wstoneandsons Can you direct message me the email used to register for Fusion?

Re: Reset manufacturing extension trial

CGBenner — Mon, 21 Apr 2025 12:19:59 GMT

@wstoneandsons @RajkumarIlanchelian

Hello, did this ever get resolved, or was it not possible to reset?

Re: Reset manufacturing extension trial

RajkumarIlanchelian — Mon, 21 Apr 2025 15:33:12 GMT

@CGBenner Not yet. I have not received the email ID yet to take any possible actions.