topic Re: Hub Configuration has failed in Fusion Support Forum

Hub Configuration has failed

vkalashnikava — Sat, 06 Jul 2024 16:16:30 GMT

Hi. I just installed Fusion 360 for the first time (free/non-commercial version) and I was getting ""Hub is being configured" message on log in for hours. Now it changed to "Hub Configuration has failed".

Re: Hub Configuration has failed

RajkumarIlanchelian — Sat, 06 Jul 2024 16:17:25 GMT

@vkalashnikava Thank you for reporting. We are working to resolve this issue.

Re: Hub Configuration has failed

maxC4R6S — Sat, 06 Jul 2024 17:03:42 GMT

I am experiencing this issue, too.

Re: Hub Configuration has failed

pilafTKDGD — Sat, 06 Jul 2024 17:05:42 GMT

I am experiencing this issue, too.

Re: Hub Configuration has failed

rychowdh2027 — Sat, 06 Jul 2024 17:09:53 GMT

I am experiencing this issue as well

Re: Hub Configuration has failed

ajMGMQ — Sat, 06 Jul 2024 17:33:39 GMT

I am experiencing this as well.

Re: Hub Configuration has failed

alyleRNPJV — Sat, 06 Jul 2024 18:11:00 GMT

I am also experiencing this issue.

Re: Hub Configuration has failed

luanda — Sat, 06 Jul 2024 18:34:05 GMT

I am experiencing the same issue

Re: Hub Configuration has failed

RajkumarIlanchelian — Sat, 06 Jul 2024 18:44:41 GMT

We are working to correct all the impacted accounts. If you can send me the email IDs that you used to create the account I can look into how to get the account fixed faster. Thank you and sorry for the inconvenience!

Re: Hub Configuration has failed

jennifermich1 — Sat, 06 Jul 2024 19:16:30 GMT

I'm also having this issue.

Re: Hub Configuration has failed

Ruger8028 — Sat, 06 Jul 2024 19:29:22 GMT

I am also having this issue. Even made a new account thinking it was a problem with my very old account, but that also did not work.

Re: Hub Configuration has failed

liljohnny — Sat, 06 Jul 2024 20:08:32 GMT

Could not login at all, with same issue hub configuration has fail.

Re: Hub Configuration has failed

piotradamorchowski — Sat, 06 Jul 2024 20:11:09 GMT

@RajkumarIlanchelian wrote:
We are working to correct all the impacted accounts. If you can send me the email IDs that you used to create the account I can look into how to get the account fixed faster. Thank you and sorry for the inconvenience!

BS. Why do you need his email if you rectified the issue? Why do you need his ID? Are you removing bugs manually for every single user? This looks like a pathetic attempt at damage control to me.

Re: Hub Configuration has failed

spencer_leo_ — Sat, 06 Jul 2024 23:29:45 GMT

Hi, this is happening on my account also. Can you please rectify this?

Re: Hub Configuration has failed

nikuskor — Sun, 07 Jul 2024 00:24:20 GMT

The same issue has occurred and I am unable to log in. Can you fix it?

Re: Hub Configuration has failed

jxthao2020436FC — Sun, 07 Jul 2024 02:50:42 GMT

I am also having this issue. Could you fix this problem ASAP?

回复： Hub Configuration has failed

2120230496 — Sun, 07 Jul 2024 02:56:19 GMT

me too. seems like a new problem for them. sad

回复： Hub Configuration has failed

RajkumarIlanchelian — Sun, 07 Jul 2024 04:15:00 GMT

@2120230496 @vkalashnikava @jxthao2020436FC @nikuskor @spencer_leo_ This was an issue early today but we have addressed the issue. However for accounts in this state we are still working to address them. It's taking more time than we anticipated. IF you can direct message me your email ID, I can see if we can apply the fix to your account sooner.

Re: Hub Configuration has failed

luanda — Sun, 07 Jul 2024 07:55:05 GMT

luanda0223@gmail.com

Re: Hub Configuration has failed

maxC4R6S — Sun, 07 Jul 2024 07:55:06 GMT

Hi,

I'm experiencing this issue with my max@maxcooper.com account.