topic Re: I've lost all of my projects since updating Fusion360! in Fusion Support Forum https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055465#M135601 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/4924451">@M.J.Whittingham</a>&nbsp;,</P> <P>&nbsp;</P> <P>It's possible it was changing the email that broke this. If you visit <A href="http://login.autodesk360.com" target="_blank" rel="noopener">Fusion Team&nbsp;</A>do you get any errors when trying to access your data or log in? Is it the same symptom - no data?</P> <P>&nbsp;</P> <P>Can you PM me the old and new email address so I can get this fixed?</P> Sun, 29 Sep 2019 14:42:14 GMT James.Youmatz 2019-09-29T14:42:14Z I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055278#M135600 <P>I updated to the latest version of Fusion 360 yesterday and changed my email address to my Educational Organisation to get access to generative design features, However I've lost all of my previous projects! I had several very important projects in my Fusion Hub, and they do not appear there any more. Why has this happened and how do I recover all my data?</P> Sun, 29 Sep 2019 10:39:18 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055278#M135600 M.J.Whittingham 2019-09-29T10:39:18Z Re: I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055465#M135601 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/4924451">@M.J.Whittingham</a>&nbsp;,</P> <P>&nbsp;</P> <P>It's possible it was changing the email that broke this. If you visit <A href="http://login.autodesk360.com" target="_blank" rel="noopener">Fusion Team&nbsp;</A>do you get any errors when trying to access your data or log in? Is it the same symptom - no data?</P> <P>&nbsp;</P> <P>Can you PM me the old and new email address so I can get this fixed?</P> Sun, 29 Sep 2019 14:42:14 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055465#M135601 James.Youmatz 2019-09-29T14:42:14Z Re: I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055621#M135602 <P>Hi James,</P><P>&nbsp;</P><P>I changed my email back and it worked briefly but now when I sign in, or visit the Fusion Hub I get this error:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 561px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/682464iEE53B1988B1BD75D/image-dimensions/561x207?v=v2" width="561" height="207" role="button" title="image.png" alt="image.png" /></span></P><P>I cannot access Fusion at all now. I have solid wired internet connection and no connectivity problems.</P><P>&nbsp;</P><P>Thanks for your reply!</P> Sun, 29 Sep 2019 17:49:47 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055621#M135602 M.J.Whittingham 2019-09-29T17:49:47Z Re: I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055670#M135603 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/4924451">@M.J.Whittingham</a>&nbsp;,</P> <P>&nbsp;</P> <P>Can you change your email to what you want it to be, then send me a PM of the old email and the new. Then I can create a ticket for our cloud ops team to fix this.</P> <P>&nbsp;</P> <P>Thanks,</P> Sun, 29 Sep 2019 18:54:47 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055670#M135603 James.Youmatz 2019-09-29T18:54:47Z Re: I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055701#M135604 <P>PM'd, thank you&nbsp;</P> Sun, 29 Sep 2019 19:29:53 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9055701#M135604 M.J.Whittingham 2019-09-29T19:29:53Z Re: I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9059792#M135605 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/4924451">@M.J.Whittingham</a>&nbsp;,</P> <P>&nbsp;</P> <P>This should be fixed now, can you confirm?</P> <P>&nbsp;</P> <P>Thanks,</P> Tue, 01 Oct 2019 13:59:51 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9059792#M135605 James.Youmatz 2019-10-01T13:59:51Z Re: I've lost all of my projects since updating Fusion360! https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9060018#M135606 <P>Hi James,&nbsp;</P><P>Everything is working perfectly now! Thank you!</P><P>Matt&nbsp;</P> Tue, 01 Oct 2019 15:12:58 GMT https://forums.autodesk.com/t5/fusion-support-forum/i-ve-lost-all-of-my-projects-since-updating-fusion360/m-p/9060018#M135606 M.J.Whittingham 2019-10-01T15:12:58Z