topic Re: Cannot Create New Project in Fusion Support Forum

Cannot Create New Project

schmidtwoodworks — Sun, 13 Oct 2019 15:02:08 GMT

When I try to create a new project I get the following error: "Not Allowed PUT /communities/api/user/create for b78b90a9171f.1664285fd95".

I confirmed my license is up to date. Tried logging in/out to no avail. Can anyone help me with this?

Dan

Re: Cannot Create New Project

julia.paganucci — Sun, 13 Oct 2019 16:17:53 GMT

hi @schmidtwoodworks ,

thanks for posting! if you go to myhub.autodesk360.com and create a new project there, what happens?

thanks,

Re: Cannot Create New Project

Anonymous — Sun, 20 Oct 2019 13:51:59 GMT

Hey, I have the same problem. When I try creating a project via the web interface, I get a "Usage limits exceeded" error. Is the number of projects limited to just 8?

Re: Cannot Create New Project

julia.paganucci — Mon, 21 Oct 2019 15:53:54 GMT

hi @Anonymous ,

if you clear your local cache, are you able to create a new project after?

thanks,

Re: Cannot Create New Project

Anonymous — Thu, 21 Nov 2019 20:40:41 GMT

I have the same problem, I tried clearing the cashed data. but no luck.

Re: Cannot Create New Project

jaybrown226 — Fri, 13 Dec 2019 04:28:06 GMT

Same problem here. Hoping this will get resolved. Cant archive, delete folders or create new ones.

Re: Cannot Create New Project

Anonymous — Sun, 05 Jan 2020 16:59:48 GMT

Hi - I have the same issue - I have followed the steps for a Personal Account - but get this error.

Please help.

Pete

Re: Cannot Create New Project

admaiora — Sun, 26 Jan 2020 16:13:10 GMT

Same problem

Not Allowed PUT /communities/api/groups/20190426190564401/status for b7a105deaba1.xxx-xxxxxxxx

Re: Cannot Create New Project

Matthew.GreyES9US — Mon, 27 Jan 2020 10:15:05 GMT

Hi, I have the same problem.

Receiving this error message: Not Allowed PUT /communities/api/user/create for b7a1b05d7b93.16a92ec62a9

Re: Cannot Create New Project

admaiora — Mon, 27 Jan 2020 10:26:20 GMT

Please fix and solve it.

We can't do nothing on our side.

Re: Cannot Create New Project

Anonymous — Thu, 30 Jan 2020 06:28:18 GMT

Same "Not Allowed Put..." error, licence looks fine. I can save in projects already created but can't create or archive projects.

Re: Cannot Create New Project

Anonymous — Thu, 30 Jan 2020 13:58:36 GMT

Same here, I can't create it in software or in the web interface. Personal non-commercial license which I renewed, which I suspect as the year ticked is likely the culprit here. Please fix this.

Re: Cannot Create New Project

Anonymous — Sat, 29 Feb 2020 23:03:03 GMT

Same here, I just updated the free non-commercial license and now can't create new projects. Old projects work fine.

The "new project" feature in https://myhub.autodesk360.com/ returns the error:

"Not Allowed PUT /communities/api/user/create for ..."

I simply get a blue bar and "??" in the fusion 360 app.

Re: Cannot Create New Project

admaiora — Wed, 04 Mar 2020 14:46:57 GMT

I can't believe that after 4 months there is no solution or an explanation for this.

I see that message many times on customer account.

Re: Cannot Create New Project

Anonymous — Tue, 15 Sep 2020 02:52:57 GMT

Hi Julia,

Is there a solution to this issue yet?

I am having the same issue when creating a new project or trying to edit or archive existing.

Thanks.

Re: Cannot Create New Project

arladarla — Mon, 19 Oct 2020 11:50:06 GMT

Still no solution? I just got this error now after changing from the "hobbyist"-license to "personal use"-license.

Cannot archive or create projects 😞

Re: Cannot Create New Project

walrys — Wed, 28 Oct 2020 11:49:22 GMT

I wasn't able to save a new project simply because I had too many existing projects in my library (Personal license has a 10 project limit).

Had a clear-out and all is good, but attempting to rename or archive empty folders to tidy up the list also thre up this error. A work-around was to archive my folders via the web interface:

https://myhub.autodesk360.com/g/all_projects/active

(You'll have to be logged in, obviously).

Hope this helps.

Wal.

Re: Cannot Create New Project

seth.madore — Wed, 28 Oct 2020 12:10:45 GMT

The "10 active projects" limit doesn't go into effect until January...

Re: Cannot Create New Project

walrys — Wed, 28 Oct 2020 22:20:58 GMT

Heh, well at least I'm now prepared for it..!

Must have been a temporary glitch not being able to save a new project.

Deleting/renaming folders via the web interface works for me as a workaround to avoiding the error seen in the OP when attempting to delete/rename folders.

Wal.

Re: Cannot Create New Project

Anonymous — Tue, 10 Nov 2020 11:26:13 GMT

I also have this issue. I have returned to Fusion after a long break and updated my account as part of the update process. I can not create a new project even though I only have 2 existing/active.