topic Re: Fusion360 won't start on latest Windows 10 Insider build (19030) in Fusion Support Forum

Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Sat, 23 Nov 2019 02:09:08 GMT

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19030 N/A Build 19030

Attempt to start program, it will freeze and never get to the splash screen. I'm available to grab whatever info you need from the process, since it doesn't die. It's just hanging.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

quentin — Sat, 23 Nov 2019 17:57:13 GMT

i am also having this problem and i had to roll back version of windows.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Sun, 24 Nov 2019 00:14:49 GMT

Same here. I've taken a look at the logs, and there are some strange "file not found" errors for files that are clearly there.

Things I've tried:
- uninstall then running the clean uninstaller tool, then re-installing (note, after the installer finishes it's work, the subsequent launch of fusion360 so you can sign in never happens... although there is a background process for both f360 and the launcher that stay in the background without crashing basically forever.)
- added fusion360, and the fusionLauncher.exe (from both production and meta directories) to the list of apps to allow firewall access, making sure both public and private networks were allowed
- logging on to my other windows machine got a popup that said there was a session open on the first machine. I chose to force that sessions to close, went back and tried to launch, still no bueno...
- running in both windows 8 and windows 7 compatibility mode
- forcing the program to run as admin (note... when you configure it this way, the missing file error actually gets displayed, whereas normally it's just burried in the logs and no popups or anything show)
- changing the graphics driver to use the onboard display

None of this works. I've attached my complete `autodesk.webdeploy.streamer.log` from one of the fresh install and launch attempts.

Edit: rolling back didn't work for me either

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

danieltaucher — Sat, 23 Nov 2019 23:58:07 GMT

Same issue here.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

jordan8NS4B — Sun, 24 Nov 2019 01:45:57 GMT

Same issue here!

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

3amsleep — Sun, 24 Nov 2019 05:55:01 GMT

same issue here

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Sun, 24 Nov 2019 18:49:51 GMT

Same here. Actually it did not work with the previous build in the fast cycle of windows insider program, too.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

pawel2TX4F — Mon, 25 Nov 2019 07:37:12 GMT

Probably exactly the same problem is described here:

https://forums.autodesk.com/t5/fusion-360-support/fusion-360-will-not-open/td-p/9164622 and here:

https://forums.autodesk.com/t5/fusion-360-support/fusion-360-won-t-start-anymore-on-a-particular-device/td-p/9164747

...maybe it can be merged into one topic.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Mon, 25 Nov 2019 15:20:56 GMT

I did the very same without any luck. Fusion seems to start and it is visible in the task manager as a background task without any screen interaction.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Tue, 26 Nov 2019 18:01:55 GMT

same issue with Win10 19030

i can see it in task manager and that's all

I've uninstall it and reinstall, same issue

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

StarNamer — Tue, 26 Nov 2019 18:17:16 GMT

I have the same issue but didn't see this thread until I'd posted.

I've tried all the recommended fixes, (auto clean + reinstall, manual clean + reinstall, check proxy, check antivirus, check firewall) and it never even creates the folders for the application logs although it's can be seen to have started up in Task Manager.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

familien_enholm — Wed, 27 Nov 2019 00:42:37 GMT

was going mad i think, exact same problem with build 19030, tried everything, shows up in task manager, but that's all..

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

familien_enholm — Wed, 27 Nov 2019 03:03:45 GMT

Updated to 19033.1, stil the same, no go 😕

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Wed, 27 Nov 2019 10:37:07 GMT

Neither does it work with 19033.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

StarNamer — Wed, 27 Nov 2019 12:20:27 GMT

Confirmed. It doesn't work on 19033.1 either.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

StarNamer — Wed, 27 Nov 2019 13:12:41 GMT

Also on Windows 10 build 19033.1, Meshmixer starts with a popup titled "Meshmixer Update" saying "Cannot connect to the server. Please check your internet connect". As far as I can tell, my internet connection is fine. Adding Meshmixer tp the Windows Firewall list of allowed apps has no effect.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Wed, 27 Nov 2019 18:46:15 GMT

Facing the same problem here with Windows 10 Home OS build 19030.1.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Wed, 27 Nov 2019 19:15:55 GMT

same issue with Win 19033

Hope there will be a quick fix

I have a project and i can't finish it

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Sat, 30 Nov 2019 00:16:08 GMT

I rolled back my OS to 19025.1052 on my laptop and desktop and Fusion started on both...I had a project I had to finish and it seemed to be the only way to get it to work.

Re: Fusion360 won't start on latest Windows 10 Insider build (19030)

Anonymous — Sat, 30 Nov 2019 00:18:32 GMT

Windows Insider seems insistent upon updating though, so this needs to be fixed pretty quickly.