topic Re: Drawing malfunction in Fusion Support Forum

Drawing malfunction

Anonymous — Tue, 26 Nov 2019 14:48:38 GMT

Good afternoon,

I´m having various problems with the drawings of several models.
The detail function works normally (setting the scale, the appearance, etc) until you click ok then it just doesn't appear but the circle in the view from where you made the detail is there.

The centerline tool has the same problem ... it recognizes the lines but doesn't go to the "midpoint" when you click ok.

I'm also having trouble with the dimension tool ... I have two equal views and I can´t measure one because the points aren't recognizable by the tool. This goes for the chain dimension and the linear dimension.

I've cleaned my cache and rebooted the pc several times now but the errors keep appearing.

Ty and hope you can give me some help.

Re: Drawing malfunction

karina.harper — Tue, 26 Nov 2019 23:12:01 GMT

Hi @Anonymous

Is this with a particular file, or all files? Can you share an example with me?

If this is all files, you might try optimizing Fusion for performance and seeing if any of that helps.

Let me know how that goes,

Karina

Re: Drawing malfunction

Anonymous — Wed, 27 Nov 2019 09:10:56 GMT

Thank you for your answer @karina.harper,

The bug does not happen with all the models. It just seems to happen from time to time.
I recall one time when I only had half projected views, and I just couldn't make them full.

Yesterday I was able to make the details views but now I have a new error ... I select a circle diameter and the measure appears on another one, but with the correct diameter from the one I selected.

I´ve done the performance optimization but I didn't notice any major changes.
Usually, the fusion only gets slow when I have a model only with freeform shapes or various "Thread" parts.

https://a360.co/37H0piO

Again, thank you for your help

Re: Drawing malfunction

karina.harper — Wed, 27 Nov 2019 17:05:09 GMT

Hi @Anonymous

With consistent errors like these that are not necessarily related to a particular file, having a screencast would be really helpful. I would also recommend updating your graphics driver to make sure everything's up to snuff.

Cheers,

Karina

Re: Drawing malfunction

Anonymous — Mon, 02 Dec 2019 10:38:37 GMT

Hi,

Everything seems to be working fine now and I haven´t done anything to my drivers. (Friday)

Again, these are bugs that come and go, sometimes from one day to the other.

(Monday) Just in case ... I´ve updated my graphic drivers.

I'm gonna leave some print screens below from other older problems.

And where you can see that some times the problems just disappear after some time, like in the sketch with the "Radius 40" .

Re: Drawing malfunction

karina.harper — Mon, 02 Dec 2019 22:17:28 GMT

Hi @Anonymous

I see what you're talking about, but unfortunately small bugs like this are extremely hard to track. The only way we can really do it is by capturing it as it happens (screencast) and getting as much information on how to reproduce as possible (file, system NFO file, . Reproduction is key to troubleshooting and getting a fix out on things like this.

If you can provide that, I'm happy to have a look and report to development!

Cheers,

Karina

Re: Drawing malfunction

Anonymous — Tue, 03 Dec 2019 08:45:31 GMT

Hi @karina.harper ,

Ok, from now on I'll try to use the screencast.

I'll post again when I find another bug.

Thank you