topic Re: Issue with Mac Trackpad in Fusion Support Forum

Issue with Mac Trackpad

chrisingham05 — Fri, 29 Nov 2019 15:24:24 GMT

Hello,

I'm coming back to a project in Fusion 360 after a few months off, and for some reason none of the mac trackpad pan controls seem to work. I can't quite remember how I used to pan, but I think it was one of the corner keys (ctrl, shift, cmd, alt etc) and either two finger press or two finger swipe on the trackpad. Likewise to zoom I tried pinch but nothing at all works, I have no way to manipulate my model using and combination of keys and button presses. Is this an issue with an update to Fusion 360? I saw there is a trackpad support application but it is not compatible with the latest mac OS. Has anyone else experienced this and knows how to fix?

Thanks

Re: Issue with Mac Trackpad

chrisingham05 — Fri, 29 Nov 2019 15:37:24 GMT

Odd! I went into preferences turned off gesture based navigation, then turned it back on again and the problem is now solved.

Re: Issue with Mac Trackpad

Anonymous — Sun, 01 Dec 2019 04:56:26 GMT

This happens constantly, Everytime I use fusion at some point going back to the app, and I have no control. sometimes I can fix it by reactivating the component. NO idea what autodesk is doing to cause this, eagle does the same thing with zoom, I have to toggle in in osx prefs to get it working again. I have no issues like this with any other apps.

It is really annoying

Re: Issue with Mac Trackpad

frostyfriday — Fri, 13 Dec 2019 17:43:15 GMT

This is driving me nuts!

I loved Fusion 360 it used to be one of the only CAD systems that really worked well while just using the Mac's trackpad. It was totally useable and I never even thought of plugging in a mouse.

I too have been away for a few months working and on my return everything seems broken. Trying to use Fusion on the same macbook pro is a lesson in frustration. At first I thought it was because I had forgot the gestures and keystrokes but no, this is not the case. It is just not responding like it used to.

I tried installing the Native Trackpad application mentioned here: https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-improve-trackpad-modelling-for-Fusion-360.html

while that improved panning it did not fix zooming or rotating my work.

If anyone has figured this out I would love some pointers.

For reasons related to photography software I use, I am still using OSX 10.12.4 on a 2013 macbook pro retina.

Re: Issue with Mac Trackpad

frostyfriday — Fri, 13 Dec 2019 17:54:47 GMT

In case this helps anyone, I tried disabling and re-enabling "Use Gesture based view navigation" and this has fixed my rotating.

I can still not pinch zoom.

Re: Issue with Mac Trackpad

Anonymous — Fri, 13 Dec 2019 18:51:39 GMT

To fix this I goto Apple preferences, Trackpad, scroll and zoom tab

I uncheck the first 2, then change tabs ( to force it to commit ) then go back to the tab and renable them.

This almost always fixes it for me.

Re: Issue with Mac Trackpad

Anonymous — Tue, 17 Dec 2019 13:59:39 GMT

Ok well this broke again for me and this time the only way I could fix it was to goto sleep and wake back up. I tried all the solutions on stackoverflow, kill dock, kill hidd, etc. It has to be a process that gets stuck, just cannot figure out what. I did uninstall the screencast since I noticed it starting automatically ( and it captures mouse stuff ... long shot ) I also use RDP alot on this machine, but not all my machines.

Re: Issue with Mac Trackpad

Anonymous — Tue, 17 Dec 2019 14:01:30 GMT

I will try this next time, and see if it helps me. I have this issue alot.

Re: Issue with Mac Trackpad

frostyfriday — Thu, 09 Jan 2020 01:34:49 GMT

Folk, I feel like an idiot!

I had some settings on my Mac turned off which would go a long way to explain why I could not pinch zoom! (Doh!)

Don't know how I managed to do this but oh well. Fusion is now working like it did before. Like I would expect it to!

Re: Issue with Mac Trackpad

chrisingham05 — Tue, 14 Jan 2020 22:10:19 GMT

I have no idea what to do to fix this now! My previous fix of turning gesture controls off and on hasn't worked. Tried it over the last couple of days, turned my laptop on and off, no way to fix this. When I press the control button it just goes to draw a selection as if it's not recognising me pressing control, just thinks I'm mouse clicking.

Autodesk seriously need to fix this. This issue makes fusion completely unusable for me, I moved from sketchup to fusion a few months ago because it can do more for me but this is unworkable, I'll have to go back to sketchup

Re: Issue with Mac Trackpad

brian-tinker — Sat, 31 Jul 2021 00:39:19 GMT

Toggling gestures off and on just fixed it for me. 1.5 years and still not fixed? Does Autodesk even care about the Mac?

Re: Issue with Mac Trackpad

blalorFW3KM — Sun, 29 Aug 2021 11:11:54 GMT

This is maddening. It's a "known issue that is being investigated"[1], but it's been an issue for literally years. Sometimes I can get panning/zooming back by toggling arbitrary values, sometimes I can't even get it back by restarting Fusion, putting my Mac to sleep, or ritualistic sacrifice. I'm thoroughly convinced that the Fusion devs are aware that macOS exists but have never actually used it in practice.

Please, @jodom4 and friends, let me help you fix this.

[1] https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fusion-360-trackpad-stops-functioning-after-sleep-in-MacOS.html

Re: Issue with Mac Trackpad

george.hartt — Sun, 05 Sep 2021 14:10:08 GMT

What worked for me was disabling Smart Zoom and Rotate in Trackpad preferences -- then disable and reenable "Use gesture-based view navigation" in Fusion360

Re: Issue with Mac Trackpad

sideburn — Sun, 05 Sep 2021 17:50:11 GMT

This has been driving me nuts for months.

on macbook pro running big sur 11.5.2

the ONLY thing that works is two finger zoom. I dont know when it broke but its permanently broken for me..

No orbit or pan. Tried all of the workarounds above and one of them work.

Re: Issue with Mac Trackpad

blalorFW3KM — Wed, 20 Oct 2021 10:17:35 GMT

Toggling the "use gesture-based view navigation" requires a restart of F360; usually (but not always!) this fixes the problem. Until I put my laptop to sleep again.

Re: Issue with Mac Trackpad

matthewjschultz — Thu, 21 Apr 2022 19:06:42 GMT

How can it be that this issue is still not resolved? 'Native Trackpad' ( https://github.com/mertrois/Native-Trackpad ) used to mitigate the issue for me, but now that it's (apparently) incompatible with the latest release, I'm experiencing this issue almost every time I launch Fusion 360.

Which means I have to disable "gesture-based navigation", quit, launch, enable "gesture-based navigation", quit, and launch again. How is this acceptable? Given the number of people who run Fusion 360 on Mac laptops… how can this still be an unresolved issue? (i.e., https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fusion-360-trackpad-stops-functioning-after-sleep-in-MacOS.html )

Btw, the trackpad is almost worse when creating diagrams in Fusion 360. It's so frustrating I might have to buy a mouse. A MOUSE.

Re: Issue with Mac Trackpad

brian-tinker — Thu, 21 Apr 2022 21:48:26 GMT

Still broken, but I’ve gotten away with disabling guestures, then reopen the setting window and enable them. Then quit and restart.

Saves you one quit/restart, but still ridiculous.

Re: Issue with Mac Trackpad

matthewjschultz — Wed, 18 May 2022 20:34:54 GMT

Hi all,

For those of you who may not be aware, there is a new Mac Trackpad experience:

LINK: a-new-mac-trackpad-experience-is-now-available-in-fusion

I've installed it; so far it behaves like the old 'Native Trackpad' experience. (Interestingly named the same too, but I'm not sure of the code's lineage.)

Note the instructions further down in the thread to be sure you've properly installed and enabled the feature.