topic Re: Step Upload failed in Fusion Support Forum

Step Upload failed

Anonymous — Mon, 23 Dec 2019 20:24:54 GMT

Hi,

I tried to upload several step files. The uploads were canceled for all the files and there was shown a message that I should try it again later. What´s wrong? Please have a look for the log file. Thanks for your help.

Greets,

Daniel

Re: Step Upload failed

pawel.potyrala — Fri, 27 Dec 2019 13:38:41 GMT

Hi @Anonymous,

welcome in Fusion 360 Community Forum! Thanks for posting.

The log file you attached is an installation log file only. I would like to ask you for the following:

Could you collect all the log files by going to the question mark in the top right corner of the Fusion 360 user interface -> Support and Diagnostics -> Diagnostic files?
What's the exact notification displayed when attempting to upload the STEP file?
Could you attach a sample STEP file you are trying to upload?

Thanks in advance!

Best regards,

Re: Step Upload failed

Anonymous — Fri, 27 Dec 2019 16:53:50 GMT

Hi Pawel,

thanks for the reply. Yesterday I just installed the latest release. Step upload is working again.

Greets,

Daniel