topic Re: Fusion crashes on startup in Fusion Support Forum

Fusion crashes on startup

Anonymous — Thu, 13 Feb 2020 21:52:33 GMT

Every time I load Fusion it just crashes at the boot screen. I have tried using the Fusion 360 Cleaner and reinstalling with a new download of the latest version but the same occurs after the first boot. Below is the first part of the crash report from OSX. Any ideas on how to get it working would be great. Thanks

Process: Autodesk Fusion 360 [17677]

Path: /Users/USER/Library/Application Support/Autodesk/*/Autodesk Fusion 360.app/Contents/MacOS/Autodesk Fusion 360

Identifier: com.autodesk.fusion360

Version: 2.0.7438 (2.0.7438)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Autodesk Fusion 360 [17677]

User ID: 501

Date/Time: 2020-02-13 21:40:18.471 +0000

OS Version: Mac OS X 10.14.6 (18G2022)

Report Version: 12

Bridge OS Version: 3.0 (14Y906)

Anonymous UUID: 2AAA73A3-C99A-A388-4A0D-88DFEEA3B859

Time Awake Since Boot: 24000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5

Termination Reason: Namespace SIGNAL, Code 0x5

Terminating Process: exc handler [17677]

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread

Re: Fusion crashes on startup

Phil.E — Thu, 13 Feb 2020 23:17:18 GMT

Do you happen to have Screencast installed? Old versions of Screencast can cause this.

Re: Fusion crashes on startup

Anonymous — Fri, 14 Feb 2020 09:27:43 GMT

No I don't have Screencast installed. It's started happening since I did an update and signed into another account however it happens irrespective of which account I am using.

Thanks

Re: Fusion crashes on startup

Anonymous — Mon, 17 Feb 2020 03:09:21 GMT

Hi, I am having this problem while running OS 10.15.2 Catalina. It started for me today and won't let me open the app. I haven't used it in a week or so so I don't know when this started. I don't have screencast installed. I have uninstalled manually and reinstalled without success.

Re: Fusion crashes on startup

Anonymous — Tue, 18 Feb 2020 04:51:08 GMT

Im also having the same issue. I had Fusion 360 on this computer 2 years ago and am trying to use it again.

So far have clean reinstalled it, updated OSX changed the proxy settings all to no avail.

Anyone have any ideas?

Re: Fusion crashes on startup

Anonymous — Tue, 18 Feb 2020 06:18:13 GMT

I had success only by disabling the SOCKS proxy (whatever that means). Go
to system preferences, network, advanced, and uncheck SOCKS proxy.

I’m still having crashing intermittently though so something’s up.