topic Re: Graphics Card Issue in Fusion Support Forum

Graphics Card Issue

jadonm1 — Fri, 14 Feb 2020 13:52:56 GMT

I've been struggling with strange GPU issues for a while now. I have a Acer VX 15 laptop with a GTX 1050 ti, and an integrated Intel 630.

When I run Fusion 360, certain workspaces don't work at all. I only see a still scene that refuses to update. The design workspace works as long as there are no side panels open.

My workaround has been to run Fusion with my power saving GPU, the Intel 630. But now that is failing to work as I can't run fusion with any other GPU than the GTX 1050 ti, since the recent updates (I'm not sure which one).

Any advice on how the fix the stuck screen in Fusion, or how to run it again with my integrated GPU would be much appreciated, Thanks.

-Jadon

Re: Graphics Card Issue

ryan.bales — Fri, 14 Feb 2020 18:16:57 GMT

The first thing to check is the graphics drivers to make sure they are up to date. Its possible that might be main cause.

Re: Graphics Card Issue

jadonm1 — Fri, 14 Feb 2020 18:20:33 GMT

Of course, I have tried many different drivers, including up to date drivers.

I have had different results, but nothing has worked completely.

Re: Graphics Card Issue

ryan.bales — Fri, 14 Feb 2020 18:28:17 GMT

Hmm, that is strange. You could test running it in Dx9 and seeing if that works.

Otherwise i'm curious what Fusion's Graphics diagnostics show.

Re: Graphics Card Issue

jadonm1 — Fri, 14 Feb 2020 18:55:39 GMT

Changing to directx 9 in preferences worked. It was set to auto. Thank you so much!

I was also experiencing complete Windows crashes, hopefully this helps.

Re: Graphics Card Issue

Anonymous — Sat, 24 Apr 2021 14:49:48 GMT

My windows 10 will not let me go back to directx 9. Microsoft dx9 not avabily