topic Install fusion 360 in Fusion Support Forum

Install fusion 360

jesper.bartholdy — Sun, 23 Feb 2020 20:47:26 GMT

I'm trying to move my maker installation of Fusion 360 to my second laptop, it downloads but I cannot launch on my ThinkPad yoga 260. Any suggestions on how to solve this?

Jesper Bartholdy

Re: Install fusion 360

baribak — Mon, 24 Feb 2020 11:56:48 GMT

Hi,

Can you tell us what you're seeing? Does the installation start? Does the program launch to the login screen and fail after?

Additionally, can you post your autodesk.webdeploy.streamer.log file? This may give us some insight into what's happening. It can be found in c:\users\{username|\appdata\local\autodesk.

Regards,

Re: Install fusion 360

jesper.bartholdy — Mon, 24 Feb 2020 12:12:01 GMT

The program is installed, but it does not launch. I have uninstalled and
reinstalled several times, but the problem persists.

It works on my Dell laptop

Jesper Bartholdy

Re: Install fusion 360

baribak — Mon, 24 Feb 2020 14:12:23 GMT

Hi,

Can you send us your log file(s)?

Go into File Explorer and navigate to:

c:\users\{username}\appdata\local\autodesk\autodesk fusion 360\{GUID folder}\logs

If there are any log files there, please attach them here.

Regards,