topic Re: Fusion360 not responding when opening a model in Fusion Support Forum

Fusion360 not responding when opening a model

hwiguna — Tue, 31 Mar 2020 21:35:54 GMT

More and more, I'm seeing Fusion360 not responding when I open a model. The Browser panel is black, and it never finish opening. I have to end the program and re-launch. It usually works the second or third try.

I'm using a Lenovo Yoga C940 with 16GB RAM and 1TB SSD.
What can I do to improve my user experience? Thanks!

Re: Fusion360 not responding when opening a model

RajkumarIlanchelian — Tue, 31 Mar 2020 22:18:50 GMT

Sorry that you are having this experience. Can you help answer a few questions?

1. Is this one particular model or is this "any" model"

2. If you go to your help - support and diagnostics - Diagnostics log files - This will generate a file. Can you please attach the file here?

it will help us analyze the logs to see what could be going on.

Re: Fusion360 not responding when opening a model

hwiguna — Wed, 01 Apr 2020 05:18:41 GMT

1. It does not do it to any model. I think it has to do with complexity of
the model. But the same model eventually opens if I try several times.
2. I will try that the next time it happens.
Thank you.