topic Lost files in Fusion Support Forum

Lost files

Anonymous — Mon, 21 Sep 2020 18:17:52 GMT

After i did the update to Fusion version 2.0.8809 I lost alll my files in the data panel.

My data panel is completely empty, all drawings since 2016 are gone.

How can I get them back??

Hopefully somebody can help me out

jhackney1972 — Mon, 21 Sep 2020 20:08:23 GMT

Log into A360 web database using the exact Autodesk ID you used and see if you can locate your data.

phil_eichmiller — Mon, 21 Sep 2020 21:56:02 GMT

What you describe is typically the result of entering another login ID, or creating a new account.

As @jhackney1972 advises, first try to login to your hub via the web using your login ID associated with the account that has the designs.

Please let me know what you find.